Shower rod and curtain came down on our first of three nights. Requested fix. Was not fixed that day or evening. Requested fix again. Shoddy fix that came down during next shower (double-stick tape, seriously). We just showered anyway and soaked the tiny bathroom and tried to mop it up as best we could since, you know, the other choice was not showering for our three night, four day stay. Incredibly annoying. Come on, a shower is so so so basic. How could a hotel get this wrong? No remedy or solution offered. Nothing beyond a lukewarm apology (must happen a lot). Clearly, they weren't interested in finding a way to make our stay comfortable. The Inn and the surrounds are beautiful. The desserts are amazing. Location great. Does this make up for our experience? No.
- Official Description (provided by the hotel):
- We are a classic Victorian boutique hotel located in the heart of Mendocino. Situated on 2 acres of beautifully landscaped grounds the MacCallum House has a full service fine dining restaurant, casual cafe, and bar on site. We offer wedding and group services as well. Our accommodations feature a number of standard amenities including concierge services, 24 hour desk help, and our rooms have many luxury touches such as Shikai bath products, gourmet in room coffee, robes, fireplaces, hot tubs, DVD players, Ipod docking stations, phones, and ocean views. We provide free wireless internet property wide so you can stay in touch with the rest of the world. As part of our collection of rooms we also have two vacation homes that are fully equipped and great for families. In addition our Suites property has beautifully remodeled rooms (2011) complete with ocean views, jetted tubs, gas fireplaces, and large plasma televisions. Come discover why the MacCallum House is the most comfortable place to stay in Mendocino. ... more less
- Reservation Options:
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- Also Known As:
- Maccallum House Hotel Mendocino