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“Lovely view, sort of a novelty hotel, bad bed, bad front desk” 3 of 5 stars
Review of Mendocino Hotel and Garden Suites

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Mendocino Hotel and Garden Suites
3.0 of 5 Hotel   |   45080 Main St, Mendocino, CA 95460   |  
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Hotel amenities
Ranked #2 of 2 Hotels in Mendocino
Miami, Florida
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
“Lovely view, sort of a novelty hotel, bad bed, bad front desk”
3 of 5 stars Reviewed December 10, 2013

When I say sort of a novelty, I mean that we don't often stay in hotels without bathrooms in the room, but in the spirit of adventure and not having any other options due to our procrastination in booking and the July 4th weekend (2011), we were all for it. We arrived and were checked in by a not overly friendly sort of middle-aged woman with really long hair. I can't remember how this came about, if we asked or if she asked if we would like an upgrade, but one way or another she let us know that there were a number of other rooms available but was not willing to upgrade us for free (which of course we would never expect, but many hotels do, and there's little sense in not giving someone a better room and therefore a better impression of your hotel if you can do so, instead of leaving that room empty on the off chance that someone will wander in at 5 PM to claim one-we checked in late afternoon). So we were happy with our little room with its quite small bed, barely a double, very tall too, but kind of fun, like a boat or something, and our room sink. The one thing I will say about the hotel is that is has a lovely porch on the second floor with a view of the water, and our room opened out onto the side of it, so we had a nice glass of wine out there. The town was cute and nearby walking distance. The bathroom doors looked just like hotel room doors so it was a bit confusing at first but kind of fun/old-fashioned to go across the hall to the bathroom. It didn't seem to be too much of an issue to get a shower in the morning, there seemed to be enough options. I doubt I would stay here again but if it were cheap (and only if it were cheap) and I was new to the area, I would give it a try again for the first time.

Room Tip: Get one near a bathroom/on a porch
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas K, General Manager at Mendocino Hotel and Garden Suites, responded to this review, December 19, 2013
Wishing this guest would have reviewed us earlier as the staff member who was manning the front desk is no longer with us. True July 4th weekend is our busiest time of the year and complimentary upgrading during that time of year is not normally done as we fill up rapidly during that season. For future stays I definitely recommend staying in a Victorian room with a queen sized bed or one of our Traditional or Deluxe Garden rooms that have king beds and private baths, especially for our taller guests as they find those rooms more comfortable.
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369 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 23, 2013 via mobile

My husband and I plan our California coast trips around this wonderful Victorian gem. Over the years we have tried probably every level of accommodation here and while I highly recommend the garden rooms in back for their comfort (great mattresses and fireplaces), there are no bad accommodations. The public rooms are unbeatable for ambiance. All food and beverages on the premises are yummy. Be sure to try their porridge if you like hot cereal. I fell in love with it and now replicate the mix of grains at home. Please at least tarry a bit in their lobby and explore the grounds. There is a reason they have won a ton of awards. Your experiences here will outshine others you have in the area...mine have!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas K, General Manager at Mendocino Hotel and Garden Suites, responded to this review, December 10, 2013
As always we appreciate the wonderful feedback from guests who know us well and love what we have to offer. The porridge is also a favorite of mine Amaranth is the secret grain that gives it such a unique flavor. Looking forward to your next visit and hoping we outshine ourselves in service and friendliness.
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Goldrush County, California
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 19, 2013 via mobile

This is our fifth stay at the Mendocino Hotel...always a delight! Thank you for wonderful accommodations, close to the water. Your restaurant is fabulous as well! We really enjoy the cottage rooms which are super quiet. Can't wait to return :)

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowen Island, Canada
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 18, 2013 via mobile

To start I will say I've visited this hotel three times before and enjoyed it every time but not so this time. I asked for and was given one of our favourite rooms (#24) which overlooks the ocean and has an entrance onto a large balcony that is used commonly by other guests. Sunset and blustery ocean provided a wonderful start to the evening. Unfortunately the hotel could not come close to matching "mother natures" performance. A rather load band accompanied by an overly enthusiastic drummer played until nearly 2AM and although we tried, sleep was impossible. Next came the visit of several members of next doors audience who decided to carry on (not quietly) throughout the hotels corridors - this continued until after 4AM. The front desk did not seem able (or interested) in trying to keep noise down. Normally, we'd just roll over and sleep in but unfortunately we had to get up at 6:30AM in order to get to our next destination. Will I come back - yes but I'll definitely check to see if next door is planning on having a band and if so I think we'll pass.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas K, General Manager at Mendocino Hotel and Garden Suites, responded to this review, December 10, 2013
The staff is occasionally frustrated by the neighboring bar as it's hours and customers are not conducive for a restful stay in rooms that face Main St. at times. We are always concerned about our guest's experiences so please don't hesitate to ask for assistance in quieting down a noisy street party but remember that we are not a incorporated town and do not have sheriff staff readily available to respond to our requests for assistance. It sometimes takes more than an hour for a squad car to arrive and that is unfortunate when our guests are being disturbed.
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Guerneville, California
Top Contributor
50 reviews 50 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 4, 2013

This historic Victorian is a perfect, convenient pit stop for one night only. The downstairs pub gets quite noisy with band and people drinking. Walls are paper thin and I needed to complain to one obnoxiously loud guest. Room had a nice view of ocean from non-private balcony. Room was a bit cramped with bed right against wall but the roomy common area lounge with fireplace and WiFi made up for it

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield
Top Contributor
249 reviews 249 reviews
31 hotel reviews
Reviews in 94 cities Reviews in 94 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed October 22, 2013

We spent four nights in Room 325 in the Garden Rooms section of the hotel. Our room was on the second floor in a small cottage of five rooms total. Very quiet, even though we faced the street. We had a fireplace in the large bedroom/sitting area, a sofa, desk, window seat, arm chair, and a very comfortable bed. Lots of windows in the room, too, so even with the foggy days, the room was light and pleasant. Huge soaking tub in the bathroom, good quality toiletries, and attractive vintage furnishings. We were told that wifi was only available in the lobby (a bit of a walk from the Garden Rooms area), but discovered we could get it in our room, too.

The lobby area is lovely, with dark wood paneling and a fireplace surrounded by comfortable antique furniture. The bistro menu is served in the bar and lobby area all day and evening. The gardens are lovely; I wish we could have had better weather to enjoy them more, but we loved the view and the flowers, and the many birds flitting about. Very happy with our stay here. (P.S. My finger brushed the "swimming pool" rating tab below, and I can't seem to delete the entry! There isn't a pool at this hotel.)

Room Tip: Rooms facing the southwest have "partial ocean views"--not a big view, but pleasant noneth...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas K, Manager at Mendocino Hotel and Garden Suites, responded to this review, October 23, 2013
Room 325 is a beautiful room with a peak of the ocean and very restful with that large soaking tub and flat screen tv. The rooms in our garden suites area are more spacious than the historic rooms in the main hotel but still have that Victorian elegance and décor that you expect from a historical property. Feel free to ask for your favorite room when making reservations as most guests do pick a favorite and return year after year to enjoy our quaint village and full service hotel.
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New York City, New York
Top Contributor
50 reviews 50 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 19, 2013

On a month long drive-about on the West Coast, we rolled into Mendocino after dark without any advance planning. As a small coastal town with no street lights I had to resort to a google map search on my phone to locate a hotel and that's how I found this place. Mendocino has 24 B&B's and 1 or 2 hotels, therefore Mendocino Hotel's rating as the #1 hotel is achieved with little or no competition in its category. As a seasoned traveler, I appreciated the old vintage look and feel of the place from reception to the antique furnishings of the room. The room was smallish -- which is authentic to the period the hotel was built. I was grateful to get a room at night without a reservation and the woman at the front desk was welcoming. The hotel is well placed on the town's main street and near to a beautiful ocean cliff walk. If only the hotel room rates were lower I would find it a better value and be more inclined to give it a more enthusiastic review. The next morning we had breakfast in the adjoining restaurant -- my feeling was the menu was rather uninspired and our waitress was a bit rough around the edges. Improvement in the restaurant would serve to better complement the hotel.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mendocino Hotel and Garden Suites

Address: 45080 Main St, Mendocino, CA 95460
Phone Number:
Location: United States > California > Mendocino County > Mendocino
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Mendocino
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mendocino Hotel and Garden Suites 3*
Number of rooms: 50
Official Description (provided by the hotel):
Constructed in 1878 and restored in 1975, The Mendocino Hotel Ocean & Garden Suites offers deluxe accommodations: luxurious, romantic, garden suites and cottages situated on two acres of botanical gardens with fireplaces, Italian marble vanities, private balconies and spectacular ocean or garden views. Enjoy antiques, fine art, down comforters, stained glass and Oriental carpets, 24/7 front desk concierge and two award-winning restaurants. ZAGATSURVEY reports “Victorian delights abound at this charming, period Mendocino Hotel restaurant with a California menu that’s right on the mark and sets the scene for locals as the "in place" and well worth the price." ... more   less 
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Also Known As:
Mendocino Hotel And Garden Mendocino

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