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“NEVER DISAPPOINTED” 5 of 5 stars
Review of Mendocino Hotel and Garden Suites

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Mendocino Hotel and Garden Suites
3.0 of 5 Hotel   |   45080 Main St, Mendocino, CA 95460   |  
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Hotel amenities
Ranked #2 of 2 hotels in Mendocino
Wilton, CA
Top Contributor
82 reviews 82 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
63 helpful votes 63 helpful votes
“NEVER DISAPPOINTED”
5 of 5 stars Reviewed July 22, 2013

Once again, we had a magical stay and were treated like royalty! Because of my disability we stay in one of the garden suites. We have a favorite room. We were there for a week this time to escape the valley heat wave. Our bed was a little broken down and when I called the front desk to tell them, we had a new mattress within an hour! The service is impeccable. The location is great. Room service is FAST and the food is HOT!! We go here at least twice per year and will go back again and again. LOVE IT . Thanks to all who made yet another stay fantastic!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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336 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
San Diego, California
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 14, 2013

First, let me say that this is a wonderful location and it has a really cute lobby BUT the room is just too small and the bathroom is not en-suite but down the hall. There is no air conditioning and even on a cool June night the room was stuffy. I slept with the window wide open to a walkway for all the rooms. The bed barely fit in the room but it was comfortable if not a little too high. You could not sit on it with your feet on the floor, like to tie your shoes.

This room was very expensive for what it was - kind of like a boarding room. Maybe $60, but certainly not close to $200. I felt like I was supplementing the guests in the larger rooms.

Oh, and the receptionist raved about the early morning view from the balcony? Well, that was a large, ugly roof of the building (dirty metal) with a sideways possible view, on a walkway for all rooms not an individual balcony.

From the lobby you would never guess the room situation.

  • Stayed June 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drchef, General Manager at Mendocino Hotel and Garden Suites, responded to this review, July 16, 2013
We always appreciate constructive comments regarding our facility. The property consists of the original historic building in which the guests stayed where the rooms have been designed to be historically correct and our Garden Suites which are located behind the main hotel. We must always keep in mind that in 1878 there were no king sized beds and the accommodations at most hotels were considerably smaller than today's standards. There are two suites with sitting rooms, en suite bathroom and private balconies overlooking the ocean located in the historical portion of our hotel that are more spacious than the European style room with the share bath down the hall. Virtually none of the establishments in Mendocino have air-conditioning ; and, the balcony overlooking the Pacific Ocean faces south where as the East and West balconies do not enjoy that view. The newly constructed Garden Suites however boast large walk in closets, comfortable sofas, fireplaces, private balconies with deck chairs, flatscreen TVs and other attributes which can be enjoyed but an increased cost.
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San Jose, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2013

The staff and services were excellent. The ambiance was fantastic. Great place to go and relax. You can't go wrong. We were in the Hesser House. Very comfortable and quiet. The food in the restaurant and bistro was extremely good. Breakfast and dinner were well worth you time and $$.

Room Tip: All the rooms seem to be exceptional. Only ones I would stay away from are in the main Hotel with s...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novato, California
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 5, 2013

My husband and I saw this hotel recieved positive reviews so decided to give it a try. It was a definite disappointment, and we would never stay there again. We had a garden room- it looked like nothing had been updated in about 20 years and is rather run down looking. The comforter on the bed looked old, the bathroom was in need of a facelift, and the room looked more dingy than "historic". The only positive was the location, but we will be looking for other accommodations during our next visit. This was way overpriced for a hotel that needs some attention.

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Townsend, Washington
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 5, 2013

We stopped in Mendocino late in the day after a long drive up from San Francisco. After driving through town a bit, we spied the Mendocino Hotel. We love staying in old city hotels, when they are affordable, so we decided to check it out.

When we walked in, we knew it was our kind of place - beautiful old-world-styled lobby, big fire going in an extraordinary fireplace, sumptuous Victorian couches, people sitting around reading or just having a drink.

Fortunately, they had one of their "European" rooms available at a reasonable (for this kind of hotel) price. We were excited to get to stay! I guess most Americans don't like sharing a bath, so the price on these rooms is less than the others. But still, the room was clean, stylish and very sweet, even if it was a little small. But old hotels had small rooms which just goes with the nature of this kind of hotel experience, so no big deal. The room opened on to the second floor deck and we were able to have coffee on it the next morning looking out over the Bay. Besides, the lobby and bar area are so cool, there is no real need to spend much time in your room, if you aren't in bed! (No TV, but again, that is what you expect in this style of Hotel. They DO have a decent wi-fi connection, so techies won't suffer too much.)

We very much enjoyed our dinner and the drinks at the hotel bar as well: crisp cold martinis and great food.

The hotel's people were all very nice and accommodating, especially the young lady who checked us in. When I mentioned a problem with the shared bath, the assistant manager immediately put it on a work order to be addressed, so I know they care. If you like old hotels - and all that comes with THAT - then staying at the Mendocino Hotel will be a wonderful experience and perfectly in keeping with the spirit of Mendocino.

Room Tip: Don't be afraid of the shared baths! There are 4 all right together so you won't end up wait...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
109 reviews 109 reviews
76 hotel reviews
Reviews in 74 cities Reviews in 74 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed June 30, 2013

Our tour group stayed here and out of the 20 some rooms we had there that many different types of rooms, so it is hard to review. I had the Room 13 previously mentioned, there is no elevator, which the rather rude lady at the front desk stated "This is a historical building", their response to just about every question or concern. They should just hand out a card with that on it. Once I dragged everything upstairs, after the lady said there was no one to help me, I found a quaint (old) room. The antique furniture was interesting, the lack of a tv was no big issue (remember it is a historical building), and the step up to the bathroom was always fun to remember. At least I had my own bathroom, rooms 1 & 2 had to use a common bath in the hallway. My room faced onto a balcony with a view to the ocean, very nice, but if you have inconsiderate neighbors the noise could be an issue. I searched for a while to find the air conditioning switch, gave up and went to bed. The next day I found out the air conditioning was an open window (no screen), not a great option for a single lady, but it worked during the day. Maximum a/c was opening the window all the way and using a stick nicely provided to hold it up. My bathroom shade did not cover all of the window, oh well, any one wanting to look in was welcome. Thankfully my neighbors were nice and everyone went to bed early so I slept well.

Other folks had more modern rooms with a/c and large screen tvs, but some locations were less than ideal, one room backed up to the hotel dumpster, nice aroma (but it was historic aroma I'm sure). Getting your luggagge across the parking lot with pavers, down a path, across a street and up the stairs provided more than enough exercise for this senior citizen.

The location is great, and the view to the ocean is awesome. Not sure that it made up for the other issues. If certain features are important, ask when you make your reservation and check out the room before you unload your luggage.

Room Tip: look at room assigned before you unload your luggage
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  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodside, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 29, 2013

We went to the Bistro for a light dinner. The staff was friendly, the food good enough, but biting into the hamburger I heard a "clunk" as my teeth bit something solid and thought a chunk of tooth had broken off. I brought a 3/8" cube out from between my teeth. Looked like glass; the waitress said, "no, it looks like the stuff (salt?) we serve the oysters on." She took it with her to "consult with the chef", never confirmed its origin, and comped nothing on the meal. Not an ideal end to a meal.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mendocino Hotel and Garden Suites

Address: 45080 Main St, Mendocino, CA 95460
Phone Number:
Location: United States > California > Mendocino County > Mendocino
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Mendocino
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mendocino Hotel and Garden Suites 3*
Official Description (provided by the hotel):
Constructed in 1878 and restored in 1975, The Mendocino Hotel Ocean & Garden Suites offers deluxe accommodations: luxurious, romantic, garden suites and cottages situated on two acres of botanical gardens with fireplaces, Italian marble vanities, private balconies and spectacular ocean or garden views. Enjoy antiques, fine art, down comforters, stained glass and Oriental carpets, 24/7 front desk concierge and two award-winning restaurants. ZAGATSURVEY reports “Victorian delights abound at this charming, period Mendocino Hotel restaurant with a California menu that’s right on the mark and sets the scene for locals as the "in place" and well worth the price." ... more   less 
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Also Known As:
Mendocino Hotel And Garden Mendocino

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