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“Liked the Hotel, the Rate Not So Much” 4 of 5 stars
Review of Hilton Garden Inn Los Angeles Marina Del Rey

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Hilton Garden Inn Los Angeles Marina Del Rey
3.0 of 5 Hotel   |   4200 Admiralty Way, Marina del Rey, CA 90292 (Formerly Marina International)   |  
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Ranked #3 of 11 hotels in Marina del Rey
Saint Paul, Minnesota
Top Contributor
155 reviews 155 reviews
125 hotel reviews
Reviews in 96 cities Reviews in 96 cities
167 helpful votes 167 helpful votes
“Liked the Hotel, the Rate Not So Much”
4 of 5 stars Reviewed October 17, 2013

This is an interesting little property that I doubt was originally built as a hotel (or else maybe it's just been remodeled in a creative way). I was impressed that everything (in both the room and the public spaces) was new, modern, and clean. They have a restaurant which I wasn't necessarily counting on. They made a big deal at check-in about how they'd "upgraded" me to one of their bungalows. It was nice and new with a high ceiling, but the big ta-do about the upgrade was a bit funny considering the square footage is actually less than most standard Marriott/Hilton hotel rooms (and, I suspect, smaller than some of their other rooms in the main building). I do like the in/out parking lot which was extremely convenient and no-hassle. The only 2 things that keep me going to 5 stars on this one are the room rate and my experience with a stopped-up toilet. I called them before I left to get dinner and told them about the toilet problem; the response was "I'll have somebody come right over and fix it!" When I returned 2 hours later, nothing had been done so I had to call a second time. With Santa Monica room rates going through the roof, maybe a HGI in MdR can get away with what they charge, but it seems really high (though it's probably in line with the Marriott next door). If you don't mind being farther off the beach, there's another Hilton property (the Hotel MdR by Doubletree) a bit to the south just off Lincoln. It's nothing special, but likely cheaper.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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278 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 16, 2013

When coming to stay at the Hilton Garden Inn at Marina del Ray, ask to stay in the main building. The rooms are nice, the bed is comfortable and the location is good if you get to stay in the main building.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Dean W, General Manager at Hilton Garden Inn Los Angeles Marina Del Rey, responded to this review, October 18, 2013
Thank you for the feedback! I also wanted to mention that we have bungalows that are very nice as well. They have a very distinctive look that many of our guests really like, so on your next visit you may want to ask for one of these.

If you have more details you would like to share with me regarding your stay and how we can improve in any area, please don't hesitate to let me know!

Thank you again,
Dean
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Dubbo
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2013

I loved this little hotel comfortable rooms good breakfast , nice bar and very friendly staff.
Get a room away from the road if possible as rooms are not that noise proof.
Even when the coffee machine room didn't work & i rang for one to be delivered the charge for this was later removed at checkout.
Closeness to the airport was an additional benefit as well as being near the beaches.
The staff were very willing to have a chat & I was asked on multiple occasions whether there was anything else they could to improve my stay. Even when I stuff up the waffle maker it was cleaned up with a friendly smile. The young lady there with the blond hair was particularly friendly and helpful. I would stay here again definitely.

Room Tip: away from road noise
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Top Contributor
68 reviews 68 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 10, 2013

The hotel was nice but service is cold and unfriendly. I asked for a room not on the ground floor but they did not take my choice into account while the hotel was far from full (as far as I know). No smile, no greetings... There is nothing around (restaurant, bars) and you need to take your car if you want to eat out or have a drink. The surrounding area is desert and not very beautiful. Parking is charged at 10 USD a day.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Dean W, General Manager at Hilton Garden Inn Los Angeles Marina Del Rey, responded to this review, October 15, 2013
I am truly surprised to hear you feel our service is cold...the one regular thread of comments is how friendly the team here is, so I'm very sorry you did not get that impression. Also, we are actually located right across the street from Mother's Beach and the Marina itself...as well as a short bike ride (we do rentals here too) to the ocean.

Again, my apologies that you did not enjoy your experience with us...if you decide to give us another try, please let me know and I will make sure the staff helps you to discover what an amazing community is right at our doorstep!

All the best,

Dean
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Lake Oswego
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2013

We stayed at the Marina Hilton Garden Inn for 2 nights on the occasion of our 50th high school reunion. The room was large and extremely comfortable. I especially appreciated the iron and ironing board that are in each room and the elegant bathroom. The hotel lobby and lounging area with the fireplace was very welcoming and attractive. We didn't eat in the restaurants because we were celebrating elsewhere. A great weekend!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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uk
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 8, 2013

As mentioned this is a renovated property.....that's been done really well.
Far enough away from LAX after a long flight to get you away from the hustle & bustle.......but not too far to be a chore.
A few places to eat along the main marina road.....plus local amenities....pharmacy etc.
Venice beach only a few mins away.
We wanted to change room type on arrival and the team were able and willing to accommodate. Thanks Drew appreciated.
Breakfast was adequate...service was good.
Previously We have stayed in the Marriott further along the street.....glad we decided to try the HGI.
Will be our hotel of choice going forward in Marina del Rey...

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pasadena
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2013

This is a great hotel. Very large hotel. The pictures do not do this hotel justice. It is completely remodeled. The lobby is great, with a large seating area with a stone fireplace and lots chairs/sofas/and seating areas, off the lobby and all in open space is a nice bar with large TV that had the college football on, adjacent restaurant perfect for breakfast and lots of light. From the restaurant there is a large outside patio that you can be served food or drinks at - with plush patio furniture and outdoor fire pits, very nice. The rooms are big and very well appointed. The towels and sheets very nice and the show was large and comfortable. The pool is salt water, kinda of small but just fine. The water was very clean and a good temperature.

Room Tip: We had a bungalow that was very nice... not sure about the other rooms :)
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Los Angeles Marina Del Rey

Address: 4200 Admiralty Way, Marina del Rey, CA 90292 (Formerly Marina International)
Phone Number:
Location: United States > California > Marina del Rey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Marina del Rey
#3 Romantic Hotel in Marina del Rey
#3 Business Hotel in Marina del Rey
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hilton Garden Inn Los Angeles Marina Del Rey 3*
Official Description (provided by the hotel):
Pleasantly situated amidst the scenic Marina Del Rey Harbor and Marina Beach, the Hilton Garden Inn Los Angeles Marina Del Rey hotel is a business and leisure travel haven. Nearby local attractions, eateries and shops populate the surrounding area while the eclectic areas of Venice Beach and Santa Monica are just short drives away. LAX and LMU are also within easy access for added convenience. ... more   less 
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Also Known As:
Marina International Hotel Marina Del Rey
Marina International Del Rey

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