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Marina Del Rey Hotel: Traveler Reviews


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Traveler Reviews

53% Recommend
3.5 of 5 stars 176 reviews
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[ Date ] [ Rating ]
Has potential

Marina Del Rey Hotel

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2 of 5 stars
paulinen 24 contributions
Wirral, United Kingdom
Sep 28, 2008 | Trip type: Couples

I really do want to day good things about this hotel because it is not the dump others make it out to be, but is does badly need a refurb.

Positives.

Great location with spectacular views. Staff were very pleasant and helpful (Maria on the front desk is a star). Rooms spacious and bathrooms/bedding clean. Nice pool area.

Negatives.

As previous posters has said the rooms are very dated with chipped furniture and wallpaper. The carpet in our room was ripped in several places and stained in a few.Whilst the bedding and bathroom are very clean it can make the room a bit dismal looking and also the halls are a bit dingy. I however knew this before I booked so it was not so much of a shock.

We booked when they had a 30% discount on and I thought is was good value for what we paid, we nearly spent 2 more nights there but when we were quoted $179 per night decided to move to another hotel.

Having said the negative things about the hotel, had the rooms been refurbished I would have gladly paid the $179 but in the present condition think they are only worth the reduced rate.

This place has loads of potential if a little money is spent on it, as i said, it is in a lovely location, the staff are great and our room was very big (and probably once very grand)

  • Liked — the location
  • Disliked — outdated rooms
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since August 12, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Beach / Sun, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Paul_Medawar, General Manager
(Management representative)
Sep 30, 2008
Thank you for your kind words. It pleases me to know that you were able to take advantage of our special pricing during your stay. Please continue to check our website for more special offers in the future. Rest assured, we are working diligently toward renovation plans.

Once again, thank you for you comments and patronage.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $162 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very disappointed

Marina Del Rey Hotel

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2 of 5 stars
tessa36 1 contribution
Canada
Sep 27, 2008 | Trip type: Business

I stay in the Los Angeles area quite often for business. For the first time this month I decided to stay in Marina Del Rey and was quite excited about it. The area is great but the hotel was a big mistake. The minute I walked into the lobby there is a smell of strong potpourri that can make you nauseas. As I was walking down the hall to my room I felt this was trouble. Maybe it was the dingy look of a badly needed paint job. The carpet in my room was so filthy I actually laid out hotel towels to walk on. I had to call house cleaning to change my duvet cover because the lipstick stains (along with stains) kind of bothered me to look at! Every rip of wall paper on the wall is nicely patched up with more wall paper. The television would get fuzzy every once in a while but a hard bang on top of the t.v. would clear that up in no time. The patio window on the outside was filthy. The carpet on the balcony out side had a huge hole in it right in the center. I paid for a balcony room with a view of the marina but I had a big beautiful tree blocking my view.
It is very nice that mangement comments on every post and tells us to rest assure that they will look into improving conditions but it's not minor issues they need to improve one at a time but a total renovation. It's on such a great piece of land - what a shame!!!!

  • Liked — Location
  • Disliked — Hotel
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since September 27, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Paul_Medawar, General Manager
(Management representative)
Sep 30, 2008
Thank you for your recent comments and I apologize for the condition of the hotel. Please know this, we are diligently working on renovating our "diamond in the rough" very soon. I hope that you give us another opportunity to serve you with a more updated product. Once again, thank you very much for your time and comments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $162 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
All good

Marina Del Rey Hotel

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5 of 5 stars
Hpurple 1 contribution
Dublin
Sep 20, 2008 | Trip type: Couples

You can read so many reviews and sometimes unfortunately the bad ones seem to dominate. Remember this as I got the feeling when reading the reviews that some people were being a little whiney and this was going to be a good hotel and such great value. Thankfully my experience was all good. There was a lovely Scottish lady at receiption who gave us a lovely welcome when we arrived after our long journey. Our room was great - airy, bright, clean, nice big bed, great coffee and all you could want. We got a fab deal - book 3 nights get fourth free! The breakfast cafe was great too - staff were really on the ball depsite how busy they were. The bar was great value too. They have a happy hour at a decent time too. I think the fact the manager takes time out to read all reviews speaks for itself! Thank you to the Marian Del Rey and all the lovely staff you made our stay in L.A. memorable!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since September 20, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Paul_Medawar, General Manager
(Management representative)
Sep 30, 2008
Thank you very much for the wonderful comments you posted. I am please to know that you were able to take advantage of a great discount. Please know that I we appreciate you patronage and hope to see you again in the immediate future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $162 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Real feeling of vacation

Marina Del Rey Hotel

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4 of 5 stars
EDtrav 2 contributions
New York
Sep 16, 2008

We choose this hotel for our vacation through internet. From our experience sometime the internet promises more than you have in reality. We were pleasantly surprised and satisfied with Marina Del Rey Hotel. Perfect location, even for us, who don't use a car. Quiet, beautiful area on the water, convenient transportation, nice, friendly personnel and good service. We would definitely recommend this hotel for vacation time.
Thank you for the wonderful experience!
E&D, New York

  • Date of stay September 2008
  • Member since September 16, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Paul_Medawar, General Manager
(Management representative)
Sep 17, 2008
We thank you for your wonderful comments. We certainly appreciate your patronage and it pleases me to know that we left you with a satisfying impression of our hotel. Once again, thank you for taking time out to post your experience at our lovely hotel. We hope to see you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $162 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Marina del Rey hotel disappointing

Marina Del Rey Hotel

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2 of 5 stars
FabfourDevon 1 contribution
Devon
Sep 6, 2008

We were a little disappointed by this hotel. It is basically worn out and poorly maintained ...... for example our windows wouldn't open, the furniture was in poor condition, the carpets very dirty looking and marked, ice machine dirty. The pool water was murky, and the pool area not cleared up etc ... Much smell of cigarette smoke even in non smoking areas. We tried 3 rooms but all were the same. The internet didn't work the whole time we were there. The staff were polite but harrassed. The location is excellent. If you just want somewhere to stay in a good location away from the hustle and bustle it's fine. If you are looking for a positive experience from the hotel itself: avoid

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Member since August 27, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Paul_Medawar, General Manager
(Management representative)
Sep 16, 2008
We thank you for your recent comments and apologize for the condition of the hotel. Rest assured we are diligently working toward renovation plans in the immediate future. We certainly hope that you allow us another opportunity to serve you and provide you with a more updated product. Once again, thank you for your time and comments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $162 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Marina Del Rey Hotel Also Known As

Address: 13534 Bali Way, Marina del Rey, CA 90292