My wife and I stayed here while moving our daughter to a nearby college dorm. The location is good and there are some nice views of the marina. However, we'll never stay here again, as the number of negative issues that we experienced far outweighed the positives.
We waited in line quite a while to check into our suite... then the bellman thet brought our luggage up was too engrossed in reading email on his Blackberry to get off the elevator with us... he then took our luggage to the wrong room. We eventually got the luggage and I went to put some valuables into the safe. The safe was not working, so I thought that perhaps it was unplugged. Reaching behind the safe to locate the power cord, I pulled up two pair of very soiled men's underwear. Lovely. Never did get the safe to work.
I went to get a drink at the bar and the bartender did his best to ignore me. (Later that night, however, there was a very competent bartender.) When we called valet parking to fetch our car, they goofed up and made us wait 20 minutes for our car, making us late for dinner. There were repeated valet parking issues all weekend.
On the positive side, the bed was very comfortable and the breakfast buffet was generally fine. Not much else positive, though. Next time we'll try the Ritz Carlton.







