This hotel is cheap, so I guess you should not expect too much - but our stay here was beyond bizarre. First we got a suite which was basically just a big empty room - no sofa or anything you'd expect in a suite. Then we had to deal with numerous problems during our stay. The toilet didn't flush, the shower wasn't working - it was a mess.
The staff was overall very helpful and tried to make the best out of the situation - but was heavily overworked. In fact most of the time there seemed to be only one staff person responsible for everything at the site, checking in new guests while trying to deal with the problems others had. One of the staffers told me that the hotel owner didn't hire a general manager since the last one left a couple of months ago in order to save money ...
Saving money seemed to be the motto of the breakfast as well. Everything was served on styrofoam plates, and the selection was terrible. The waffles were a nice idea, but couln't really save the day.
Our stay at the hotel took a turn into the bizarre the second night when the owner fired the one staff person that helped us the most in front of my eyes. I tried to voive my opinion about the staffer being very helpful, and got the response: "I don't have to listen to you." People should stay away from this hotel - eventually they'll have to listen.
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- Also Known As:
- Comfort Hotel Marina
- Comfort Inn Marina
- Marina Comfort Inn