We stayed at Motel 6 Marina in July and were very disappointed by our experience.
First, we arrived to be told there were no non-smoking rooms available, even though we reserved our room in February and requested a non-smoking room. They then told us if we returned between 6&7pm they might be able to give us a non-smoking room if any cancellations occurred. You would think non-smoking rooms would be dealt first-come-first-served depending on when guests requested them, but no, for some reason this Motel 6 has a rather backwards system.
They then tried to charge us the 'Special Event' rate, as there was a Moto GP event occurring in nearby Monterey/Laguna Seca. We had booked the room on an advanced rate online; had we not taken our confirmation with us they would have tried to charge us the more expensive 'Special Event' rate, which just made us feel like they were trying to rip us off.
They eventually moved us to a disable access non-smoking room which, although very basic, was clean and the bed fairly comfortable. The TV was not tuned in properly, the curtains let in a lot of light and the walls were paper thin.
Considering we got charged $115 incl. tax for one night's stay when we paid less for a one night stay in a a great motel in Santa Barbara (a more affluent area) is insulting. When we return to the USA we will not be using Motel 6 whatsoever.
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- Also Known As:
- Motel 6 Monterey - Marina Hotel Marina
- Motel 6 Marina
- Motel Six Marina
- Marina Motel 6
- Marina Motel Six