I have now stayed twice at this hotel. It was the Dunes Resort the first time, and I guess has changed management or just the name since my first stay, but I still enjoyed this time as much. It's a great location, right on the ocean, surrounded by the sands dunes (protected areas I believe). It's so refreshing to go to bed hearing the ocean and smelling the salty air. The rooms were pleasant, and big enough for two, and both I've stayed in came with fireplaces. They were well kept and spotless. Keep in mind, this is not the Ritz or penthouse suites, but a great getaway hotel on the beach. Adjust accordingly. Personally, I enjoy being on the beach more than sitting in my room all day and night anyway. The pool and hot tub were well cared for and clean, and nice to hop in on the cool nights. I didn't have a ton of interaction with the staff, but what I did have was pleasant. This is one of my favorite getaways, and you're practically in Monterey, with a short drive to Carmel, Pebble Beach, and Big Sur. There aren't many places I'd rather be anywhere than this part of CA, and this is a great hotel to stay while there.