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“Better that the reviews had me believing” 4 of 5 stars
Review of Crimson Hotel

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Crimson Hotel
2.0 of 5 Hotel   |   850 North Sepulveda Boulevard, Manhattan Beach, CA 90266 (Formerly Comfort Inn)   |  
Hotel amenities
Ranked #8 of 9 Hotels in Manhattan Beach
Glasgow
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Better that the reviews had me believing”
4 of 5 stars Reviewed April 15, 2012

My partner and I have just returned from the States where we spent three weeks. During this time we checked into the Crimson hotel on three separate occasions (we also spent some time in San Francisco and Vegas).
We spent very little time in the room, using it only for a place to sleep, therefore our expectations were based on the fact that it was cheap, clean, comfortable and in a good location.
Each time we checked in we slept in a different room and there was not one bed bug to be found. Our room was clean and serviced every day by the maid. The superking sized bed was comfortable and there was no hint of any of the rooms we slept in ever having been smoking rooms. Overall the room was basic and "beige" but it was cheap and clean and more that met our needs.
The complimentary continental breakfast in the morning was cereals, fruit, fruit juice, tea, coffee, muffins, crumpets etc and this seemed to be a pretty consistent interpretation of a continental breakfast as it was similar to the other hotels we stayed in Vegas and San Francisco.
Don't think we saw the same member of staff more than twice (other than the woman who done the breakfasts) but they were all friendly and polite.
The free underground parking was a bonus and the location great. Manhatten beach was within walking distance, lots of restaurants and shops nearby, relatively close to the airport and access to main freeways / motorways close by.
For us this hotel was value for money

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

Traveler rating
    8
    27
    26
    17
    24
See reviews for
20
31
9
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
albany oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 4, 2011

I took my family of 5 on vacation and stayed here.We had a family suite which was perfect for us! Breakfast was good, just no meat as stated in the online description.The price was excellent for what we got! The staff was very friendly and helpful.Close to a variety of restaurants and stores! We will be back next spring for sure!!!

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 1, 2011

We stayed here as our online reservation at another hotel did not go through. All other hotels in the area were booked except this one, and now I understand why. The only room available had a queen bed and was a smoking room. I didn't know motels in California still had smoking rooms! The room smelled absolutely horrible. We didn't notice that there were ants until the middle of the night, when we felt them crawling all over us. The ice machine just outside of our room made ice every 20 minutes or so all night, making sleep next to impossible--combined with the fact that the people staying on the floor above us partied until 4am, very loudly with management not intervening. The fan in the bathroom doesn't go off when you turn the light off--also precluding sleep in the middle of the night. Parts of the bathtub had holes in them, the carpet was filthy. This was the most disgusting place I have ever stayed at-definitely nowhere hear as nice as a Motel 6. Oh yes, the clerk at the front desk was extremely unpleasant as well!

Room Tip: Top floor, non-smoking
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  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 27, 2011

On Friday March 4, 2011 we checked into the hotel. Upon waking up Saturday morning, I saw a small bug in the bed, and dismissed it as just a bug in the room. However, waking up Sunday morning, there was the same type of bug in the bed again. After further examination of the bed and sheets, we found several bugs on different layers of the bedding. Spots consistent of blood were found on sheets as well. After finding this, I researched the different type of bed bugs, to confirm what we found. When checking out, we reported to the front desk about the situation. Front desk staff was brought to the room to validate what was found. He witnessed dead bugs, and one crawling on the bed before all parties left the room.

Here were the front desk staff solutions:
50% discount on room rates (not accepted)

After returning home, I ended up getting bed bugs. I was bit all over my body. I have had to have my house fumigated three times, carpets shampooed twice and had to wash every piece of clothing, towels, sheets, blankets I own. The management of the hotel has not replied to any email or phone call I have sent him. He has informed me that we were refunded for the nights we were there.

Customer service at this hotel is unsatisfactory.

  • Stayed March 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
77 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed December 14, 2010

The shopping centre (inc Macy's and supermarket) is in walking distance, there are enough restaurants nearby, beach is close and it is in the safe neighbourhood. I requested a quiet room in the back, so that was good. You need to call the hotel to get the shuttle from the airport and it took about 20 mins. For some reasons, they charged me for the "safe" in the room, so if you don't want it, you need to mention it at check in. I was there for a stop over to break my long flights, so that was good enough - did my shopping and went to the beach for a walk and had a nice meal at the Thai restaurant around the corner. There is one PC at the reception for internet use, it worked, did not have to wait, so I was happy for that. Wish there is a printer attached to it.

  • Stayed December 2010, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Fl
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 12, 2010

Room was comfortable and hotel had parking underneath. I needed to check in for a flight and print a boarding pass and when I hit the print button, I was told there was no printer available. I found this inconvienient

  • Stayed October 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
Level Contributor
116 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed October 12, 2010

Title says it all. This is an average hotel. It no frills. The location is close to the beach and LAX. Lots of Restaurants in the area. The room was clean, but tired. Could use a makeover. The pool was clean, however, the weather would not cooperate. Staff was freindly and helpful. Breakfast was the usual Comfort Inn selections. If need be I would stay here again.

  • Stayed October 2010, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Crimson Hotel

Address: 850 North Sepulveda Boulevard, Manhattan Beach, CA 90266 (Formerly Comfort Inn)
Location: United States > California > Manhattan Beach
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 9 Hotels in Manhattan Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crimson Hotel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Comfort Inn Manhattan Beach
Manhattan Beach Comfort Inn

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