Arrived early and my room was ready, check in was quick and bags delivered promptly. My room was HUGE with a king size bed and separate lounge area, a cosy fireplace and large balcony with the most amazing views of Malibu pier and beach. It's the little extras that really make this hotel special. My room had an i-pad and free wii fi. The lobby/reception area free cookies, water and coffee and also bowls of fruit which are also available on each floor. The evening turndown including chocolates, 2 bottles of water and the staff will even setup your coffee machine for you and make you a coffee while you sit in bed! I also received a free voucher for tea/coffee to use in the morning and was happy to see a copy of The Australian on the mat. I slept like a baby every night snuggled up in the most amazing bed listening to the sound of waves. With everything on your doorstep you can walk to the pier cafe for breakfast, Malibu country mart is a 10-15 minute walk and you must try Nobu for lunch/dinner. The staff at the hotel were amazing, very friendly and made my stay unforgettable. A couple of days here you will leave refreshed and relaxed. Trust me, you will not want to leave.