My family and I travel to the Fresno area almost weekly. Holiday Inn Express in Madera is the only hotel that we will stay in because the customer service extends far beyond that of any other hotel, so much so that I don't even have to state my name on the phone for the staff to know who they are speaking to. We are always overly accomodated to, such as reserving a favorite room to giving advance notice of possible sell outs. The rooms have always been impeccable, staff is always courteous and foward thinking, and yes it is nice to have hot cakes ready for breakfast! This hotel has exceeded expectations of what we call "hospitality" and has been able to tailor the experience to individual needs. Not only have we recommended Holiday Inn Express in Madera to fellow colleagues and family but will continue to do so in the future to come.

We were tired from driving, and wanted a comfortable place to sleep. The room was nice, the bed was incredibly comfortable. Our only complaints were, they ended breakfast at 9:30 on a Sunday morning, and the coffee pot in the room was a one cup brewer, and AC did not get cold enough. Everything else was wonderful.

From the Monterey Bay Area, we wanted to stay near Fresno for a family funeral and combine it with a little recreation at Table Mountain Casino during our overnight stay. The hotel had a King room available for a super early 9:30 a.m. check-in so we could dress for the funeral service. After the service, we came back and changed for Table Mountain. After making our fun "deposit" we returned for a relaxing evening and had wonderful night's rest on their comfy beds. Room 214 was a spacious, end room that was quiet and had a convenient medium sized microwave and refrigerator. Their breakfast provided delicious pancakes made by a nifty machine, scrambled eggs, bacon, biscuits and sausage gravy, hard boiled eggs, yogurts, cereals, fruit, pastries, a selection of breads, juices, and hot morning beverages. Staff really works hard to please their guests. I thought it was a great value, very clean, and had a super location with plenty of eateries nearby. A Sonic and Subway is just behind the hotel by Home Depot on a quiet side street. Beyond those choices there are plenty of informal family restaurants really closeby that will please your tastes. The Staff even helped me find Fresno State's Farm for their seasonal summer yellow corn sale as a little side trip the next morning (3 for 99 cents for the sweetest corn ever!) The hotel is really easy to find and near the highway, (you can see the sign) but it's set back enough to not have the heavy traffic noise.

This was a great place to stay. The hotel was newer. The beds were wonderful after what we stayed in the night before. As we were on a road trip to the condo we rented in Palm Desert we only we staying in each hotel one night....after the previous night hotel this one was such a pleasure! It was quiet and the price was very fair.