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“easter weekend” 4 of 5 stars
Review of Delta Lodge at Kananaskis

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Delta Lodge at Kananaskis
3.5 of 5 Hotel   |   1 Centennial Road, Alberta TOL 2H0, Canada   |  
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Ranked #14 of 36 Hotels in Kananaskis Country
Calgary, Canada
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
“easter weekend”
4 of 5 stars Reviewed April 1, 2013

We were a couple with 3 kids and grandparents. Stayed in the basic room with adjoining door to the grandparents. The hotel went all out for the easter estravaganza. There were many activities for the kids. Our oldest took in the magic show both Friday and Saturday night. They had face painting and tatoos all three days we were there for the kids. Bouncy castle was a nice extra in the ballroom where we had the buffet both nights. During the day we took in some of the easter events like finger puppet making, basket making etc. They really do cater to kids and families. Children under 6 eat for free. The Easter brunch was fabulous as it always is, with lots of variety and something for everyone.
Had lunch at the fireweed grill one day and bit disappointed, food not great.

We used the pool one day which was nice and clean and kids had fun.
Rooms were clean, be aware this is a pet friendly hotel, if you have allergies be cautious. Not just small dogs but large ones also.
Bathroom was a bit small to move around in. Beds were comfy but the mattress pad(or shall we say tiny tiny pad that covered only a portion of the bed)was in need of replacing. The sheets were not fitted sheets and appeared to be too small as anytime you rolled over the sheets came with you. Frustrating that the mattress was always exposed which was a bit disgusting.

Outside pathways and environment was great as always. Lots of hiking and things to do around resort area.

Never used the spa.
Service from staff was great.
Coffee shop was good but busy and needing more tables and space for people to sit.

Overall a great easter weekend. The lodge deserves great applause for the kids activities (easter egg hunt, bunny bedtime stories etc) they went all out. Would stay here again. Excellent for families and people who love being in the outdoors.

Room Tip: stay in the lodge not the manor as most of the amenties are here, that way you do not need to walk...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLKEA_11, Executive Assistant at Delta Lodge at Kananaskis, responded to this review, April 15, 2013
Dear Guest,

Thank you very much for taking the time to submit a review of your recent stay at the Delta Lodge at Kananaskis.

It is great to know that you and your family enjoyed the Easter weekend with us and the activities offered. We hope to have the opportunity to welcome you back again in the near future!

Kind regards,

Mona Carder
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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504 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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English first
Cold Lake, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2013

Though the room that we stayed at may have appeared to be outdated, the service and staff at the hotel were awesome. The location was great, close to ski hill and nature trails. The staff at the restaurants on site were exceptional. The front desk staff were helpful and set us up with our ski passes, and there was a shuttle to take you to and from the ski hill. I am looking forward to returning with the whole family next year for another ski trip.

Room Tip: The Jacuzzi suite has a separate living area with pull out couch.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLKEA_11, Executive Assistant at Delta Lodge at Kananaskis, responded to this review, April 15, 2013
Dear Guest,

We are thrilled that you enjoyed staying with us at the Delta Lodge at Kananaskis and appreciate you taking the time to provide a review of your trip on TripAdvisor.

We look forward to the opportunity to welcome you back again soon!

Kind regards,

Mona Carder
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, MB
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 30, 2013

This was our first time in the Kananaskis area. We traveled with our two teenaged kids and our friends with 3 teenaged kids. Everyone had a great time. We made use of the family ski package which is an awesome deal if you have a few skiers in your family.

Pros: With the snow-covered mountains all around you, the setting is gorgeous. There are trails to explore, either by foot or cross-country ski or snowshoe (equipment rental is available on site). All of the staff were very welcoming and helpful, from the doormen to the front desk, restaurant, spa, and shop workers. With one exception, we found the restaurant food to be excellent. We dined at the Bighorn Lounge, Obsessions Deli, Grappa and ordered from the in-room dining menu. Obsessions always served up great tasting food and Starbucks coffees. Grappa was excellent - maybe a bit pricey but we felt a decent value. Nice place for a parent's night out without the kids! My wife visited the spa for a massage and mani/pedi and really enjoyed it. The indoor/outdoor feature of the hot tub was very nice, although I would have liked the water to be hotter. Shuttle service to Nakiska was efficient and reliable. The trip takes only a few minutes and you can store your gear in a room by the front desk.
We found the bed to be very comfortable and got a great night's sleep every night.

Cons: There were a few cons, but all minor ones.
The first place we ate was at the Bighorn Lounge. The food here was disappointing, especially for the price. Three of us ordered the hamburger ($16) and it was dry and fairly tasteless. For that price, I expected a lot better. This experience put us off a bit, but every other dining experience was wonderful (although we did not return to Bighorn).
Overall, the decor is a bit dated but in good condition. This resort is about due for a renovation and we were informed that a reno is upcoming.
Lastly, not really a con, but if you want to have some of your own food/drink on-hand to take to the slopes or on a hike, buy it before you get there. The nearest place to shop at non-resort prices is in Canmore - about 40 minutes away.
Overall, a great experience - we would return for another ski vacation or perhaps a golf vacation in summer.

Room Tip: Ask for a room with a view of the mountains. We got one by chance and the view was amazing!
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLKEA_11, Executive Assistant at Delta Lodge at Kananaskis, responded to this review, April 15, 2013
Dear Guest,

Thank you for taking the time to submit a review of your recent stay at the Delta Lodge at Kananaskis to TripAdvisor.

We are very pleased that you and your family enjoyed staying with us and had the chance to take in some good skiing.

It was disappointing, however, to hear about your experience in the Big Horn Lounge and I have relayed your concerns to our Food & Beverage and Bars Teams for internal review. We want all of our guests to enjoy great food and service and your feedback is invaluable to us in determining where we need to make adjustments or changes. Please accept our apologies.

Thank you for your comments and we look forward to the opportunity of welcoming you again!

Kind regards,

Mona Carder
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
5 of 5 stars Reviewed March 24, 2013

Pros- close to ski hill, nice spacious rooms, outdoor hot tub, jacuzzi suite was amazing, good service and lots of restaurants to choose from

Cons- grappa restaurant was bland and overpriced. Definitely would not recommend eating here. Rooms are also dated.

Room Tip: Jacuzzi suite is def worth the extra $
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLKEA_11, Executive Assistant at Delta Lodge at Kananaskis, responded to this review, March 26, 2013
Dear Guest,

Thank you for taking the time to write a review of your recent visit to the Delta Lodge at Kananaskis.

While it was great to note the "pros" of your stay, it was disappointing to know that your meal in Grappa was lacking. We want all of our guests to enjoy exceptional culinary dining and your feedback is extremely valuable to us so that appropriate changes or adjustments can be made to our offerings. I have, therefore, forwarded your concerns to our Executive Chef for internal review; please accept our sincere apologies.

Once again, thank you for your feedback and we hope to have the opportunity to welcome you again.

Kind regards,

Mona Carder
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California, United States
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 16, 2013

Amazing location. That's why you are staying here. The hotel itself is a 4 star but you aren't thinking about that because you are outside the entire time! The staff was helpful with planning our day trips and the food was great when we ate there. We were out and about the whole time.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLKEA_11, Executive Assistant at Delta Lodge at Kananaskis, responded to this review, March 28, 2013
Dear Guest,

Thank you for taking the time to provide a review of your recent stay at the Delta Lodge at Kananaskis.

We are so happy that you enjoyed staying with us and had the chance to spend your time taking in our beautiful Kananaskis playground.

We look forward to the opportunity to welcome you again the next time you plan a vacation across the border!

Kind regards,

Mona Carder
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 14, 2013

What can I say ... except wonderful! We've been coming to Kananaskis pretty much since it opened for the Olympics and I'm glad to say that it's still great! We spent a couple of days in complete relaxation ... resisted the slopes for a couple of marvelous days instead, of walking, reading, and relaxing in the spa + pool area. Very glad to say that Delta has done a good job of maintaining the property since its acquisition from Fairmont. Decor somewhat dated, but well maintained (I do hear that renovations are in the works?). We were upgraded to the hotel (Signature Club) which was really nice, and simply adored the bed ... certainly comparable to Westin's heavenly bed! The balcony was very much appreciated. Can't wait to come back!!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLKEA_11, Executive Assistant at Delta Lodge at Kananaskis, responded to this review, March 28, 2013
Dear Guest,

What a wonderful review! We really appreciate you taking the time to send in a review of your recent stay with us at the Delta Lodge at Kananaskis.

We are very happy to confirm your comment that renovation plans are well underway. We expect to begin the process in the Signature Club building in the next couple of months and look forward to our guests experiencing the final product.

We hope to have the opportunity to welcome you again for another mini-vacation in the near future!

Kind regards,

Mona Carder
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

We recently enjoyed a couple of relaxing days at the Delta Lodge at Kananaskis, we stayed in the Signature Club our room was nicely furnished great mattress and quiet.The staff were very friendly and service was prompt, we will return.

Room Tip: Signature Club rooms are larger and include a continental breakfast
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLKEA_11, Executive Assistant at Delta Lodge at Kananaskis, responded to this review, March 28, 2013
Dear Guest,

We are very happy to know that you enjoyed your mini-escape with us and appreciate you taking the time to submit a review.

We look forward to the opportunity to welcome you again soon!

Kind regards,

Mona Carder
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Lodge at Kananaskis

Address: 1 Centennial Road, Alberta TOL 2H0, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Kananaskis Country
#7 Family Hotel in Kananaskis Country
#9 Business Hotel in Kananaskis Country
#11 Romantic Hotel in Kananaskis Country
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Lodge at Kananaskis 3.5*
Number of rooms: 321
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Also Known As:
Kananaskis Lodge
Kananaskis Hotel
Delta Hotel Kananaskis Village
Kananaskis Delta
Delta Kananaskis Village
Delta Kananaskis Hotel
Delta Kananaskis Lodge
Lodge At Kananaskis
Kananaskis Village Delta

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