I chose this particular inn because there were no negative reviews which you almost never see. The inn is lovely, the room is very comfortable and designed impeccably, the included breakfast was just delicious.........and the staff was very helpful. We became members of the wine club while there and because we did not book the room directly with them (had been thru Hotels.com), the inn would not honor the 20% discount which really disappointed us. And somehow, I envisioned the inn actually being situated IN the vineyard area, not in town so that also disappointed me. Overall, it's lovely and enjoyed the pool area at the end of the day, but having stayed at 5 star resorts in the past, I can't give this an excellent review. I also have to ding them for having no fitness center.