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“Very nice hotel, bit of a drive from places of work for business travelers” 4 of 5 stars
Review of Toll House Hotel

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Toll House Hotel
3.5 of 5 Hotel   |   140 S. Santa Cruz Ave, Los Gatos, CA 95030   |  
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Ranked #3 of 6 Hotels in Los Gatos
Dallas, Texas
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Very nice hotel, bit of a drive from places of work for business travelers”
4 of 5 stars Reviewed August 11, 2013

I really like this hotel even though as the title says, it is a bit of a drive if you are visiting for work and like me, most of it is in Santa Clara, Sunnyvale or even San Jose.

That said, I really like this hotel. Free parking, comfortable rooms and best of all, plenty of dining choices within walking distance. The last time I stayed here, I took a short walk along main street taking in the concert in the park and the nice view while I pondered my dinner choices. It made for a relaxing end to a long day.

I usually find that the morning drive in to work is easy for me because I am up early partly due to the time zone difference. At that hour, the drive is not too bad. The drive back to the hotel is the problem because I am tired and there is really no respite from the traffic until about 7 pm.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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406 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Spanish first
  • Any
English first
Davidson, North Carolina, United States
1 review
5 of 5 stars Reviewed August 7, 2013

This place has one of the best restaurants of any hotel I have stayed and the king size bed was very comfortable. The room was in great shape with plenty of lighting and it had a private balcony and it is situated at the base of the Santa Cruz mountains so the view was nice. The other cool thing is that you are right by downtown Los Gatos which has some good restaurants and coffee shops. Be sure to stop by and say hello to Pam who was always helpful and very friendly. Even though it is a 20-30 minute drive to my company in Cupertino I love staying here; In fact, I will be arriving at the Toll House this Saturday :)!!

Room Tip: My room was in the corner of the top floor so I did not hear too much of the courtyard noise during...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abel V, Front Office Manager at Toll House Hotel, responded to this review, August 9, 2013
Dear TastyTrade,

Happy Friday! Thank you so much for leaving us some great 5 star feedback on your recent stay. We are certainly excited to hear that you enjoy everything about our hotel and will be returning this weekend. Thank you for being a loyal guest!

Yours in hospitality,

Abel Veloz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cameron Park, California
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 3, 2013

I lived in Los Gatos for 20 years, moved recently and had to return for a few appointments. The location of the Toll House is the best in town so I called to make a reservation for two nights only to discover that there was a three night minimum during the week which was a bit annoying. I then made a reservation at Hotel Los Gatos but realized that two nights there was as much as three at the Toll House so I succumbed and went back to the Toll House. CONS: 3 night minimum. No pool and the the athletic club they have an agreement with is not the nicest in town. The building is tired and the old shows through. The screen door on the patio came off in my hands. The hallway and elevator had a bad odor. There was no furniture on the balcony (but they brought some up immediately when I brought it to their attention). The wall AC chugged along almost keeping the room cool. PROS: Location, location, location. Delightful and responsive staff. Nicely remodeled and clean rooms with quality bedding. Easy parking (big advantage in LG!). Location, location, location. In spite of the few building issues it's still the best place to stay in LG. And while you're there don't miss the molten chocolate cake at Willow Street Pizza right next door!

Room Tip: A room on the courtyard would be nice and quiet (unless a business event is going on there). Rooms o...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cupertino, California
1 review
4 of 5 stars Reviewed July 29, 2013

Our team is very pleased with the venue and the services. The entire staff went out of their way to make all of our events come off without a hitch. We really are grateful for the assistance. Your staff is wonderful and very professional. Please let them all know we were well cared for especially Alex, Cruz and Pam.

Room Tip: Don't forget to get your toll house cookies during your stay.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abel V, Front Office Manager at Toll House Hotel, responded to this review, July 30, 2013
Dear Kelleys53,

Thank you for leaving us energizing feedback on the recent corporate event you just hosted here. We are pleased as a team to hear that you found our services to be flawless, and a big thank you for recognizing our staff as a whole as well as at a personal level. Comments like yours truely inspire us to be the best! We look forward to being your choice again for future events. Have a wonderful day.

Best Regards,

Abel Veloz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
1 review
5 of 5 stars Reviewed July 29, 2013

Very nice hotel located in the Los Gatos area. The room was quite comfortable and clean and the staff was outstanding. The parking garage (free) was a great plus. My grandchildren live in San Jose and you made Grandpa a hero when they visited the hotel and were treated to your wonderful chocolate chip cookies!!!

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abel V, Front Office Manager at Toll House Hotel, responded to this review, July 30, 2013
Dear Walt S,

All of us here thank you so much for taking the time to leave us a 5 star review. We are highly motivated by feedback like yours. We will look forward to the next visit you come to see the grandkids and stay with us. You can take them out by the firepit at night an make some smores and eat cookies. You will forever be the best Grandpa ever! Thank you again and see you soon.

Yours in hospitality,

Abel Veloz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 19, 2013 via mobile

Lovely hotel with its on parking garage which is important in this area! Room was very clean but the balcony area could be cleaner with some sort of seating. We arrived and a Jazz concert was being held in the park area across the street. We thought it would be nice to seat out on the balcony, but there was only one chair and the balcony was very dusty! Everything was very nice and the wifi was great! Only note is that the bedding is a double beds, not queen size beds!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumming, GA
1 review
5 of 5 stars Reviewed July 16, 2013

I am a serious world traveler, business and pleasure. The Toll House is great place and I love the Los Gatos area. That said, Pam and Oscar are bedrock, always upbeat with a kind and genuine way about them. They are legit and my breakfast time there is better because of them. I come back because of them..........

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Toll House Hotel

Address: 140 S. Santa Cruz Ave, Los Gatos, CA 95030
Phone Number:
Location: United States > California > Los Gatos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Los Gatos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Toll House Hotel 3.5*
Number of rooms: 115
Official Description (provided by the hotel):
Stay Charmed. Toll House is a unique fusion of the warm intimacy of a small town hotel and modern sophisticated hospitality. Situated in the heart of beautiful Los Gatos, Toll House captures the charm and ambiance of historic downtown and is only steps away from a delightfully bustling array of chic boutiques and eateries. This charming boutique hotel is a peaceful retreat at the gateway to Silicon Valley offering personalized experiences tailored to guest’s individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. Additionally, the hotel offers signature brand elements, including Essential Elements bath and body products, high-tech efficiencies and a warm, welcoming atmosphere. Just off the lobby is Three Degrees Restaurant, a place to entertain associates, celebrate old friends and perhaps meet some new ones. At every step, from cocktails in the bar to a meal under the stars, you'll find the friendliest wait staff in Los Gatos at your service. ... more   less 
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection

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