The staff at the front desk were remarkable; they and all the other staff we dealt with on the hotel side of things were extraordinary. They were the most competent the most friendly that we hever dealt with.. Unfortunately they were in quite a contrast with the waitstaff the restaurant. Getting the attention of a waiter was almost an ordeal. They were either understaffed and overworked or simply indifferent to what they were supposed to be doing. The food was quite good; it did not live up to the level of the hotel staff; but it was certainly better than most hotels have to offer. So our recommendation is to go there to stay in the hotel and do your best to eat somewhere else.
- Official Description (provided by the hotel):
- Stay Charmed. Toll House is a unique fusion of the warm intimacy of a small town hotel and modern sophisticated hospitality. Situated in the heart of beautiful Los Gatos, Toll House captures the charm and ambiance of historic downtown and is only steps away from a delightfully bustling array of chic boutiques and eateries. This charming boutique hotel is a peaceful retreat at the gateway to Silicon Valley offering personalized experiences tailored to guest’s individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. Additionally, the hotel offers signature brand elements, including Essential Elements bath and body products, high-tech efficiencies and a warm, welcoming atmosphere. Just off the lobby is Three Degrees Restaurant, a place to entertain associates, celebrate old friends and perhaps meet some new ones. At every step, from cocktails in the bar to a meal under the stars, you'll find the friendliest wait staff in Los Gatos at your service. ... more less
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- Also Known As:
- Larkspur Collection Los Gatos
- Toll Hotel Larkspur Collection