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“Very good with little -” 4 of 5 stars
Review of Hotel Los Gatos

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Hotel Los Gatos
4.0 of 5 Hotel   |   210 East Main Street, Los Gatos, CA 95030   |  
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Hotel amenities
Special Price
Rates from $206
Ranked #3 of 6 Hotels in Los Gatos
Dublin, California
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Very good with little -”
4 of 5 stars Reviewed April 8, 2013

Nice clean hotel. Room we had was a suite which was a surprise, nice one. Two TVs, see-through fireplace, balcony, nice bed - All you need for a nice stay.

A bit of note - As often is housekeeping takes offense when you want to keep them out and will spam you with various notes and calls. Please, get a point - Keep Out sign on the handle means just that.
Shower room, as they always are, was cold and water had very little pressure.
HVAC in the room was wonky as well.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelLG, General Manager at Hotel Los Gatos, responded to this review, April 10, 2013
Dear EugeneAZ:

Thank you so much for taking time ouf of your busy day to share your feedback on your recent visit to Hotel Los Gatos. We appreciate your comments - best training tools available. We do apologize for not honoring the "do not disturb". This has been addressed. We hope to see you again in the near future. Enjoy your day.

Sincerely,

Linda, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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240 reviews from our community

Traveler rating
    146
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    21
    10
    6
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29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • German first
  • Any
English first
Austin, Texas
Top Contributor
80 reviews 80 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 8, 2013

Returning time and time again to the HLG is a pleasure one looks forward to. This beautiful retreat tucked into the charming city of Los Gatos has been a much-guarded secret amongst regulars and locals. It seems, however, that the word is out as it appears occupancy in the past year or two has skyrocketed!

Each room and suite is luxuriously furnished and service is intimate and personal. There is a sense that the staff truly wants you to be comfortable and happy. You don't get the feeling they are reciting a training script- they are genuinely looking to help. This is refreshing in SV where service is usually a check box somewhere near the bottom of the priority list.

There is, without exception, no other place to stay in SV for business or personal travel. That is- if you can get a room these days!!! Book ahead.

Room Tip: Ask for a terrace or balcony so you can sit outside and enjoy the CA fresh air … most rooms have one...
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelLG, General Manager at Hotel Los Gatos, responded to this review, April 10, 2013
Dear Stoaks:
Thank you so much for taking time out of your busy day to share your feedback on recent visit to Hotel Los Gatos. On behalf of the entire staff we are honored & enjoy reading your kind words again & again. We are flattered to have you return. That is the best compliment! You have provided priceless motivation to our TEAM and we thank you for that. Please say hi on your next visit. Enjoy your day.

Sincerely,
Linda, GM
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Denver, Colorado, Usa
1 review
5 of 5 stars Reviewed April 7, 2013

My recent stay at Hotel Los Gatos was outstanding. The rooms are wonderful & private, and the staff is very attentive and personal. They can make a corporate meeting or a personal Spa visit a very delightful experience. It's a Touch of Class with the outdoor fountains & gardens and the beautiful indoor decor. With an A+ restaurant on premises called Dio Deka, one can dine locally or take advantage of a variety of restaurants in the neighborhood. Hotel Los Gatos has an awesome location and provides a breath of fresh air for a weekend getaway, or a nice change of pace as a Corporate Meeting location. I look forward to my next visit!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelLG, General Manager at Hotel Los Gatos, responded to this review, April 10, 2013
Dear AliciaN291:
Thank you so much for taking time out of your day to share your feedback on your recent visit to Hotel Los Gatos. On behalf of the entire staff we were elated to read your kind words. Best form of motivation! We hope you return in the near future.

Sincerely,
Linda,GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sonora, California
Top Contributor
100 reviews 100 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed March 14, 2013

The property itself is very nice, located across from the high school (don't worry no noise, nice kids). Farthest from the action in town but still walkable. Spa is nice but pricey. Pool area very small, often noisy/crowded, not a great place to hang out unless you catch it near empty.

The best part of staying here is the proximity to Dio Dekka, the modern greek restaurant on the property (though not same owners). Very upscale, swinging bar scene. Very pricey.

Room Tip: Building out back is best, not main house.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelLG, General Manager at Hotel Los Gatos, responded to this review, March 27, 2013
Dear WilliamF:

Thank you so much for taking time out of your busy day to share your feedback on your recent visit to Hotel Los Gatos and Dio Deka. We value your feedback and no better tool for improvements. We hope to see you again in the near future. Enjoy this lovely day.
Linda, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2013 via mobile

Had another great stay. Staff was great, room was awesome and if I would have remembered my suite I would have been in the hot tub. Thank you for making my business trip a little more bearable. Hope to bring my family with me next trip!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelLG, General Manager at Hotel Los Gatos, responded to this review, March 27, 2013
Dear DNordyTX:

Thank you so much for taking the time out of your day to share your wonderful feedback on your recent stay at Hotel Los Gatos. We would love to have you return again & again. Your feedback is the best motivation! BTW - Austin is a very special place - one of my favorites. Enjoy your day & we hope to see you again soon.
Linda, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heide, Germany
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 28, 2013

After staying for years in downtown San Jose decided to try something new.

Nice decoration, nice design in a Hacienda-style, SPA and garage. Big room with king size bed, big bath. Fireplace with gas and minibar, in-room safe - all fine and great.

But hotel seems to lack maintenance - the bed is very soft, bath appliances fall off, TV receiver was not working, lamp on the desk not tuned. Cleaning is very reliable and accurate, but maintenance can be improved a lot.

Breakfast is american - same small choice every day, but awesome service. Very cheap prices. Dinner is phantastic - best steak of my live (New York Strip on Charcoal, medium rare), wonderful service, very friendly staff. Great location.

With some maintenance work this hotel could be way better and a real highlight.

Room Tip: Try to get the back house to avoid all the car traffic to garage.
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelLG, General Manager at Hotel Los Gatos, responded to this review, March 7, 2013
Dear Morgennebel:

Thank you so much for taking the time out of your busy day to share your feedback from your recent stay at Hotel Los Gatos. We value your comments & move into action quickly. The items you mentioned have been taken care of and we thank you. We hope you will think of Hotel Los Gatos for your future travel needs. Enjoy your day.

Linda, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bay Area
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2013

We stayed here for two days and the accommodations were just great. The location is great and is walking distance to all shops and restaurants.

The decor has a Mediterranean flair and the rooms are very quiet.

The room was a little pricey but returning here once in a while is a great idea.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelLG, General Manager at Hotel Los Gatos, responded to this review, February 22, 2013
Dear mdye911:

Hello and thank you so much for taking time out of your day to share your feedback on your stay at Hotel Los Gatos. We certainly do appreciate your feedback. We hope to see you again in the near future. Enjoy your day.
Linda, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Los Gatos

Address: 210 East Main Street, Los Gatos, CA 95030
Phone Number:
Location: United States > California > Los Gatos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Los Gatos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Los Gatos 4*
Number of rooms: 71
Official Description (provided by the hotel):
Mediterranean sophistication blends with California charm to create a hotel reminiscent of a private villa. Hotel Los Gatos is nestled in historic downtown Los Gatos at the base of the Santa Cruz Mountains and a short drive from hyper-paced Silicon Valley and the soothing Santa Cruz coast. Atmospheric guestrooms capture the color and detail of a private villa. Dio Deka restaurant serves its award-winning Hellenic cuisine, and the Spa Elia offers wellness and beauty treatments. ... more   less 
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