We selected the Orlando for its boutique style as advertised and found it to be just average. It certainly does not compare with Kimpton hotels or others I would consider in the same class.
The included breakfast was excellent and a nice way to start the day. Although be sure to ask for both the omelette & pancakes (very good!) with your breakfast if you're so inclined- we got the impression that we had to choose one, but in fact both are included.
The staff were friendly and helpful and the lobby and TV Room nearby are relaxing touches if you've been out on the town for a while. The rooms have a modern feel and are nicely decorated, however you can sense that underneath the exterior is an outdated, dusty older hotel room. The bathrooms are the most outdated with cheap lavatories and bad tub / shower fixtures. Throughout there is also a lot of dust accumulated around vents and in corners. A spider greeted us as we entered our room, although we had no further bug issues. We had a pool view that was nice, but much of the surrounding buildings look run down and dirty.
The location is the highlight of the hotel. You can walk to the Beverly Center shopping mall, the 3rd & Fairfax farmer's market, or the shops and restaurants on Robertson in about 15 minutes. If you are using Taxi's the hotel will give you a voucher book worth $10, but we found the cab drivers reluctant to accept the vouchers. We also found nearly all taxi's to be in poor condition, bad drivers with no manners, and generally undesirable to travel in.
Overall, the hotel delivers an okay experience for a very high price. I would probably recommend staying at a larger chain hotel if I were to return- somewhere where I know what I will get for the money. Until this hotel upgrades further, I just wouldn't pay the price for the experience. Like much of L.A. this one is dressed up nicely but lacking substance.
- Official Description (provided by the hotel):
- The Orlando offers an exciting West Third Street location between the Beverly Center, the Grove and Farmers Market. Walking distance to great dining, shopping and entertainment experiences. ... more less
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- Also Known As:
- Orlando Hotel Los Angeles
- Orlando Los Angeles