I have stayed at this hotel because I do business with Cedars Sinai (which is within walking distance). If you like a more european experince as opposed to a typical US business experience (like staying at the Marriott), this hotel may be for you. Quite chic in it's decor, the restaurant is good (if a little expensive), and the rooms are nice (not great). I do always have a little trouble getting online at this hotel. Great shopping and restaurants are also within walking distance. Stay on the 5th floor if you want a little more service.

This is a very pricey area, but we still expected more for the $344 for two nights we paid. The positives were the location near many museums and sights, the fitness room and small mineral pool, the linens and down duvets, the serene and modern decor, and the friendly front desk and valet. The breakfast that was included was served in the adjoining restaurant,"La Terza" and it was a nice buffet of fruits, yogurt, granola and ham and cheese.

The negatives were that the hot water in the shower was just lukewarm, the room was not immaculate (There was dust clogged in the vents and some cobwebs in upper corners.) The walls are very thin, so we could easily hear voices and TV from the next room and slamming doors.. Although the front desk was friendly, several of them were not very knowledgable of directions and nearby sights.

I arrived at the hotel at 2:45 pm to check in and had to wait about 10 minutes for my room. OK, 10 minutes, no big deal. The lobby was nice enough, the "lounge" was relaxing and the front desk staff was friendly. I got my room key, dropped my bags and left to go shopping. I came back around 7 pm that night only to find that I had no hot water, among other probelems. For a "luxury boutique" hotel, I was truly disappointed.

The rooms had been redone, but they forgot the bathrooms. The fixtures are outdated (think 1970s), there were burn marks on the orange countertop, and there was a significant black and rust stain in the tub. Not to mention, there was hardly any water pressure. The rickety cheap metal closet doors don't open and close properly if the safe door is open. The walls were so thin, I could hear the phone ring and the subsequent conversation in the room next door. I could also hear the people above me walking around all night. I called the front desk who immediately sent people up to try to fix the problems. Housekeeping told me there was nothing they could do about the stain. The safety lock was also loose. The maintenance man told me I would have to wait at least a night or two before he could fix, and as the housekeeper left, the entire thing came off in my hands. She just looked at me and shrugged.

The "pool" is a joke. I've seen tubs bigger than that. The restaurant is OK. The free breakfast is basically fruit and yogurt. If you want eggs, bacon or toast, you have to order it. All in all, I will NEVER go back or recommend this place to anyone. If you want something in the area, try The Parc Suites. It's MUCH better.

We stayed at The Orlando the last weekend of March 2006 and found the hotel to be in a great location. It was our first trip to LA, so we went into the trip without any expecations. Upon arrival, we were met by the valet staff, which were by far the most help in our visit to LA. There is one arrogant staff member who appeared to be in charge of the other check-in staff as he was training someone upon our arrival. He was the only member of the staff that was rude.

The room was absolutely beautiful and provided plenty of room for our stay. The bed was very comfortable especially with the down comforter and feather pillows. The bathroom was a little small, but we weren't there to spend time in the bathroom.

I would DEFINITELY stay at this hotel again. We booked our room a couple of months before they increased the rate. They honored the rate we were given at booking, so an A+ for customer service.

The breakfast was a joke. Eggs and ONE slice of bacon. Want a great breakfast on your trip, visit the Farmer's Market for a wide variety of options.