I love the staff at the Orlando.They are 100 percent accommodating from the valet to the front desk ( a few steps away) to the hotel staff,
The little lobby&front desk area always has fresh,beautiful flower displays ,2 staff members ready to help you and the elevators are fast.The rooms are a good size,soft browns and earthy tones,Zen like bathrooms with clean towels & linens and great smelling bath products.For the busy location it's surprisingly quiet easy to navigate.I would have given the Orlando 5 stars but it's attached restaurant "The Churchill " is lacking...well...anything really worth ordering.It's menu is a bit too sophisticated (or so it wishes to be) for the hotel's clientele.It needs some items that are less interesting.
Parking here is a cinch with the valet who are so fast and thoughtful that I don't mind the parking fee.
Friendly,fresh and comfortable this sweet little establishment is a stones throw from the Beverly Center,Joan's onThird,Polkadots&Moonbeams,Sunset Blvd,,Melrose,LACMA ,The Grove and a bunch of awesome restaurants and cool shops.A WAY better value than the ridiculously overpriced and underwhelming Sofitel down the street.
P.S.I have stayed here MANY times now and it's been consistently delightful.