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Orlando Hotel: Traveler Reviews

3.5 of 5
8384 West 3rd St, Los Angeles, CA 90048 (Formerly Beverly Plaza Hotel) (Central L.A)
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Orlando Hotel
Ranked #18 of 300 hotels in Los Angeles
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317 reviews from our community

Traveler rating
    139
    100
    37
    26
    15
See reviews for
Families
42
 
Couples
83
 
Solo
39
 
Business
73
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bangkok Thailand
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
“A pleasant and comfortable stay.”
4 of 5 stars Reviewed December 16, 2012

The location is great in West Hollywood. There are plenty of restaurants, shops and department stores around. Staff is very friendly and will advise you well if you have questions. Rooms are spacious and very clean. Internet is free which is one of my criteria when I choose a hotel. If you travel by taxi from the airport, tell the driver to choose La Cienega Blvd, it is shorter - and thus cheaper - than using the 405.

Room Tip: Ask for a room at the back of the hotel.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by Honoraryconsul for Los Angeles
Ask Honoraryconsul about Orlando Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PauljGardner, Guest Services Manager at Orlando Hotel, responded to this review
December 21, 2012
Dear Honoraryconsul,

I’m really pleased to see that you enjoyed your recent visit to West Hollywood and The Orlando Hotel!

Thank you for your comments about our staff and our location. I feel that these are our two greatest assets! And I’m very happy to see that you enjoyed our spacious new guest room; we have some of the largest guest rooms in Los Angeles with a minimum of 350 Sq. Ft!

Thank you for taking the time to share your experience. We’ll look forward to your future Los Angeles visits!

Very best,
Paul Gardner, Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Desert
1 review
“Friendly Botique Hotel”
5 of 5 stars Reviewed December 14, 2012

I used to stay there all the time, maybe 25 times a year. Although, I hadn't been there in several years, one of the desk staff saw my name on the reservation, and remembered we didn't like the heavy quilts, and made sure we had blankets on the beds and bathrobes. The entire staff makes you feel welcome. When I left to get my car, the parking attendant gave me a big welcome, and said he'll bring up my Mercedes. I haven't had that car in 3 years, but he remembered. The beds are great,and they have great amenities and also they just
redid the bathrooms, now with a great shower. I always had a special rate, and even without
asking, they gave it to me again. I suggest it to all my friends, and would never stay anywhere else in L.A.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Stuart R about Orlando Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PauljGardner, Guest Services Manager at Orlando Hotel, responded to this review
December 15, 2012
Dear Stuart R,

It’s such a pleasure to read your review and share it with our team! I heard from some of our senior team members how much they enjoyed your return this week. And Nassi, our Front Office Manager, so enjoyed connecting with you again after a few years away.

As you noted, we've made some changes since your last visit! And I’m happy to see you enjoyed our bathroom upgrades. And I’m so pleased that you found the hotel to be so welcoming.

We will look forward to your next visit to Los Angeles. And thank you for taking the time to write this kind review.

Very best,
Paul Gardner, Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
83 reviews 83 reviews
44 hotel reviews
Reviews in 43 cities Reviews in 43 cities
31 helpful votes 31 helpful votes
“This was great...”
5 of 5 stars Reviewed November 30, 2012

We had a horrible drive from Santa Ana in a colossal rental car, in a weird yellowish sunset, on a multi-lane freeway, in rush hour - into downtown Los Angeles, and then to 3rd Street. But arriving - eventually - at the Orlando made it all worthwhile. The desk staff were so very friendly (we were exhausted and a little out of sorts from that drive) and the room was clean and welcoming. We spent three days here - great housekeeping, quietness, a feeling of safety and warmth. We would be glad to return. We also had no idea how well located it was - Son of a Gun restaurant down the street, Gusto restaurant down a block the other way. Beverly Center Mall a couple of blocks away as well. An excellent travel bookstore across the street. Also a pleasant pub on the premises. We were absolutely delighted with our stay here. Thanks!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Ask TheSchindells about Orlando Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PauljGardner, Guest Services Manager at Orlando Hotel, responded to this review
December 15, 2012
Dear TheSchindells,

It’s so wonderful to see that you had a great stay at The Orlando Hotel—despite a challenging journey!

I’m delighted that you took advantage of our great neighborhood location! I think we have one of the best walk-able locations in Los Angeles. And I agree, Travelers Bookcase is a gem on West 3rd Street. So many of our guests enjoy it!

Thank you for your comments about our team. I’m so pleased to pass your comments along to our housekeeping staff as they work so hard to ensure that our guests have an effortless stay.
We will look forward to your future visits!

Very best,
Paul Gardner, Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Great Hospitality and Location!!”
5 of 5 stars Reviewed November 8, 2012

I booked this hotel on Booking.com. I was pleased with the price and location. My friend and I were going a girls touristy weekend to Hollywood, and Beverly Hills. This hotel was one mile to our morning taping of The Price is Right at CBS studios!! (and only a short drive to Bevery Hills.)
The hotel even let us keep our car parked there while we walked to the taping after we checked out that morning.
The front desk and valet are super nice!! The room was clean, modern, and fresh! Comfy bed and pillows! The price is a little high, but to be expected for the area, and come on....it's nice to splurge in a cute boutique hotel instead of a cheap chain hotel when you are traveling to L.A!! Loved it!! Will most def come back when visiting the area!!
P.S...they do have a pool, spa, and restaraunt, but we didn't utilize these services!

Room Tip: DEluxe Suite on 4th floor!
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MitchyPants about Orlando Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PauljGardner, Guest Services Manager at Orlando Hotel, responded to this review
November 12, 2012
Dear Mitchypants,

It’s terrific to hear you had a great weekend getaway at The Orlando! We do offer some terrific weekend promotions and we've just launched out Home for the Holiday’s promotion for late November and December! So we’ll try to make it easy for you to come visit L.A. more often!

Very best,
Paul Gardner, Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kailua, hawaii
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Still loving it. . . .”
4 of 5 stars Reviewed November 7, 2012

After staying at this hotel almost every year for the last decade plus, i've seen it through a lot of changes but the basics remain; a friendly, helpful staff, decent restaurant and now room service, great location, convenient to everything from Rodeo Dr. to the Farmer's Market and LACMA. The hotel is newly renovated and my room had a great little patio, perfect for people watching on a sunny day. The fitness room has been nicely redone and and the pool and sundeck will soon follow. The Orlando is located on a street with unusual small shops and interesting restaurants of every price and variety. It's also a great walking neighborhood and just down the street from the Beverly Center for more great shopping.

Room Tip: The second floor rooms have patios on the street side but are surprisingly not noisy.
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by fullmoonrising for Los Angeles
Ask fullmoonrising about Orlando Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PauljGardner, Guest Services Manager at Orlando Hotel, responded to this review
November 12, 2012
Dear Fullmoonrising,

We so very much appreciate that you have been a loyal guest for over a decade! And it’s always a pleasure to welcome you back!

I’m so happy that you enjoyed our new guest rooms and I very much enjoyed speaking with you at check out last week.

I look forward to showing you all our improvements, and particularly the pool area on your next visit!

Very best,

Paul Gardner, Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orlando Hotel

Also Known As:
Orlando Hotel Los Angeles
Orlando Los Angeles
Address: 8384 West 3rd St, Los Angeles, CA 90048 (Formerly Beverly Plaza Hotel)
Phone Number:
Region: United States > California > Los Angeles > Central L.A
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotels in Los Angeles
#27 Family Hotels in Los Angeles
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Orlando offers an exciting West Third Street location between the Beverly Center and the Grove and Farmers Market. Walking distance to great dining, shopping and entertainment experiences. ... more   less 
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