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“Fairly small, noisy room” 3 of 5 stars
Review of The Carlyle Inn

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The Carlyle Inn
3.0 of 5 Hotel   |   1119 South Robertson Boulevard, Los Angeles, CA 90035-1403 (Formerly BEST WESTERN PLUS Carlyle Inn) (Westside)   |  
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Ranked #47 of 339 Hotels in Los Angeles
Certificate of Excellence 2014
Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Fairly small, noisy room”
3 of 5 stars Reviewed November 1, 2013

The sleeping area was not a lot larger than the two queen beds and was poorly insulated from the traffic noise of adjacent Robertson Blvd, which didn't die down until midnight. The room size works OK for two people who travel light but for our party of three with the usual load, it was pretty restrictive (room 301). On the plus side, the room was clean, the architecture is interesting, there is a nice breakfast room and an exterior seating area, the hotel is close to sights and restaurants, and the staff is friendly.

Room Tip: If you are a light sleeper, avoid a room facing Robertson Avenue.
See more room tips
  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise W, General Manager at The Carlyle Inn, responded to this review, November 27, 2013
Dear saratogaWashington,

Thank you for your review! We are so glad you enjoyed your stay from the location to the breakfast and facilities! But I am so sorry that your night was disrupted by street noise. We have made improvements to our rooms facing Robertson, by installing double-pane windows; which we have been told by many of our regular guests has significantly reduced the traffic noise. However, our guests' comfort is our priority, and we hope that you will come back and stay with us again soon.

Kindest regards,
Denise Waggoner, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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279 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2013

EXCELLENT ACCOMMODATIONS!I would reccommend the Best Western Carlyle Inn for those with business in the West LA/Beverly Hills area, who don't want to pay exorbitant rates for lodging. There are upscale restauants just around the corner on Pico Blvd within walking distance, along with a Starbucks just across the street.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Denise W, General Manager at The Carlyle Inn, responded to this review, November 27, 2013
Dear Michael V,

Thank you for your time in sharing your feedback, and for selecting the Carlyle Inn during your time in LA/Beverly Hills area! Our location and affordable rates are two of the many reasons our guests select us time and time again and we look forward to welcoming you back again soon.

Kindest,
Denise Waggoner, General Manager
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Jerusalem, Israel
1 review
4 of 5 stars Reviewed October 17, 2013

All Best Westerns where we stayed were of high quality. Service good to excellent. Especially Santa Cruz CA where we given a suite with discount!! Staff always helpful with maps, directions, etc. Only given Rewards number at San Francisco. Please credit for our other visits to Best Western.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2013

This is a good value hotel to stay in near Hollywood. However it is not walkable to Cannon Dr, Rodeo Dr, or Hollywood Blvd. The rooms are small, the breakfast a bit limited in options, and parking is $16/night, but it is a city centre hotel and reasonable value.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fontana, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2013

This Cedars-Sinai Medical Center lodging partner provided excellent service and clean, beautifully decorated rooms. It is our intent to choose this hotel from now on. It is located close to the Medical Center and conveniently close enough to The Grove and Farmers' Market as well as to well-known restaurants.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, United States
1 review
5 of 5 stars Reviewed October 2, 2013

This is a small and very comfortable hotel in West L.A., just south of Beverly Hills. My wife was being treated as an out-patient for cancer at nearby Cedars-Sinai, and this was an excellent choice of hotel for us. We were just minutes away from Cedars-Sinai, the Beverly Center, Farmers Market, the Grove mall, and many outstanding restaurants. Our room was very clean and up-to-date. I plan to stay there again during the weekends in October. I really enjoyed sitting in a lounge chair on the patio and reading/napping. The breakfast room is very nice, and you can sit outdoors as well. I strongly recommend the Carlyle Inn.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise W, General Manager at The Carlyle Inn, responded to this review, October 4, 2013
Dear DavidH,

Thank you for your recommendation of the Carlyle Inn, we work hard as a team to ensure our guests have a positive experience. Our location appeals to so many because we are within close proximity to many key localities in the Los Angeles/Beverly Hills area. The sun deck is used by our guests to relax and unwind and it will be awaiting your return.

Kindest regards,
Denise Waggoner
General Manager
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A TripAdvisor Member
1 of 5 stars Reviewed September 30, 2013

Just don't go here. The reservations mean nothing. The room was so soiled. Looked like vomit on the floor. The bathroom appeared to have mold and was painted over. The rooms are non-smoking but if you are towards the front of the building it will waft into your room. Motel 6's are cleaner. Overpriced.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise W, General Manager at The Carlyle Inn, responded to this review, October 21, 2013
Thank you for taking the time to discuss this with me, as you can see on TripAdvisor, our guests have shared wonderful experiences when they have stayed at the Carlyle, and we are certainly committed to providing all of our guests with the highest quality service and facilities. I sincerely apologize, again, that we fell short of this goal in this instance.

The Carlyle rooms are 100% smoke-free; there is a designated smoking area. I have shared your comments with the entire team so that we can make improvements in the areas necessary. Thanks again for the feedback; we look forward to having you as a return guest in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Carlyle Inn

Address: 1119 South Robertson Boulevard, Los Angeles, CA 90035-1403 (Formerly BEST WESTERN PLUS Carlyle Inn)
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#48 Family Hotel in Los Angeles
#59 Romantic Hotel in Los Angeles
#61 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Carlyle Inn 3*
Number of rooms: 32
Official Description (provided by the hotel):
There are so many reasons to stay at the Carlyle Hotel, and topping that list is value. Our boutique hotel is centrally located on Robertson Boulevard within easy access of Rodeo Drive, the Kabbalah Centre, Hollywood and various galleries, shops and salons. ... more   less 
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Also Known As:
Best Western Plus Carlyle Hotel Los Angeles
Best Western Carlyle Hotel
Best Western Los Angeles
Los Angeles Best Western

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