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“Wonderful suites” 4 of 5 stars
Review of Holiday Inn Express Century City

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Holiday Inn Express Century City
2.5 of 5 Hotel   |   10330 W. Olympic Blvd, Los Angeles, CA 90064 (Westside)   |  
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Ranked #36 of 323 Hotels in Los Angeles
GreenLeadersBronze level
Rancho Cordova, California
Top Contributor
119 reviews 119 reviews
73 hotel reviews
Reviews in 65 cities Reviews in 65 cities
90 helpful votes 90 helpful votes
“Wonderful suites”
4 of 5 stars Reviewed September 18, 2013

Check in was very fast. Front desk staff was very nice and got the job done. Since we are platinum members our room was upgraded. The suite we were given was beautiful. Downstairs was very roomie, but what was so nice was the staircase to the loft bedroom. Not a big bedroom, but very nice. The windows in the room were nice too. The were as tall as the room was. just beautiful.
Only thing I did not care for was the size of the dinning area. It was hard to move around, and you were lucky if you got a table. Food was good, just the area was small.
There is a grocery store across the street, and a lot of restaurants in the area.

Room Tip: the suites are beautiful.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Holiday Inn Express Century City, responded to this review, September 27, 2013
Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. We wish to thank you for your loyalty being an IHG Reward Club Platinum Member.
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293 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Buffalo Grove, Illinois
Top Contributor
105 reviews 105 reviews
5 hotel reviews
Reviews in 34 cities Reviews in 34 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed September 18, 2013

The staff is nice, especially Edwin, Rozi, and Sohaib. We had a problem with our upstairs neighbor who for some unknown reason paced around his room all night from 12am until 7am. Kudos to Sohaib who dealt with the problem for us. Needless to say we had a sleepless night which led to a difficult next day of vacation and trying to enjoy the California fun while half asleep. The hotel itself was clean, but the location is noisy due to heavy traffic on Olympic even if your room is in the back of the hotel. There are no stores or coffee shops within walking distance except for Ralph's across the street. After the breakfast buffet closes, there is no coffee available in the hotel during the day. That would be a nice added touch. The breakfast buffet was good and the lady setting it up was really nice. The valet parkers were great, friendly and helpful. Parking is 18.00 a day plus optional tips, each time you leave and return which seems a bit expensive. Location is good for driving to Century City and the West side, but lacks a good walking area.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Holiday Inn Express Century City, responded to this review, September 27, 2013
Thank you so much for your feedback about our Holiday Inn Express - Century City Hotel. We are extremely sorry to hear that your experience was less than excellent. Your comments will be forwarded to our Corporate Office and reviewed with our entire team. We strive to deliver excellent service that is both warm and relaxed.
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Redmond, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 16, 2013

Troy and crew are awesome. We went to LA in for a Writers Conference. Hotel Staff are extremely helpful and friendly. Our room was wonderful...better than Hilton's in San Jose that I stayed at recently. Troy was incredibly helpful. The location is convenient to convention centers, Beverley Hills, attractions, etc...

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Holiday Inn Express Century City, responded to this review, September 27, 2013
Thanks for the review and positive words about Troy at our front desk. We appreciate the feedback. We try hard to provide great service with a helpful attitude to all.
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Mexico City, Mexico
1 review
5 of 5 stars Reviewed September 15, 2013

Everyone friendly, the location was excellent and the rooms were always clean and comfortable. The breakfast buffet was not disappointing. The people who worked there were polite all of the time. I would stay there again

Room Tip: No comments
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Holiday Inn Express Century City, responded to this review, September 27, 2013
Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
1 review
5 of 5 stars Reviewed September 6, 2013

I stayed for 11 nights and found everyone friendly, kind, helpful and professional. This was a stressful trip and having the staff treat me like family was helpful to me and my daughter who shared the room when she was not i in the hospital. The staff always willingly helped with her wheelchair and asked about her surgery and recovery when I returned to my home away from home each night. They were genuinely happy to see her progress when she was ready to go home. The accommodations were pleasant and clean, the breakfast delicious, and the location convenient. I would recommend this hotel to anyone.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Holiday Inn Express Century City, responded to this review, September 27, 2013
We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.
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Chicago, Illinois
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 4, 2013

The overall cleanliness of the hotel was good. The price was extremely reasonable, probably because there is no pool. The breakfast buffet was average but not disappointing. The beds were very comfortable and the room was quiet. I would stay there again without hesitation.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Holiday Inn Express Century City, responded to this review, September 27, 2013
Thank you for your positive feedback and we appreciate you trying us again on your next visit. Our housekeeping team really works hard and we pride ourselves on cleanliness.
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sarasota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2013

Exactly what you would expect from this chain. Value for money. Clean. Staff were really friendly, helpful and professional. Was offered an upgrade to a suite when I asked if there was an AARP or AAA discount! Good location for Century City and Beverley Hills.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Holiday Inn Express Century City, responded to this review, September 27, 2013
Thank you for giving us the opportunity to serve your needs for accommodations in LA and we will be looking forward to your visit to our hotel Holiday Inn Express Century City in near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Century City

Address: 10330 W. Olympic Blvd, Los Angeles, CA 90064
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Wheelchair access
Hotel Style:
#13 Business Hotel in Los Angeles
#19 Green Hotel in Los Angeles
#31 Family Hotel in Los Angeles
#36 On the Beach Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Century City 2.5*
Number of rooms: 47
Official Description (provided by the hotel):
Holiday Inn Express Hotel Century City is an upscale boutique hotel located in the neighborhood of Century City adjacent to Beverly Hills and Westwood. Century City is the home of Fox Studios, MGM, Creative Artists' Agency, International Creative Management, Century City Mall and Westside Pavilion for its corporate travelers and centrally located within 5 miles to all attraction spots such as Rodeo Drive, UCLA, Getty Museum, Sunset Strip, Santa Monica Beach (as pictured) and The Grove for its vacationers. We provide an impeccable staff specializing in assisting guests' needs by making your home away from home enjoyable, pleasant and comfortable, as well as a Concierge to assist you with a night on the town! We are a 100% smoke free property that features spacious rooms and suites with spiral staircases to loft bedrooms, and breathtaking views. Each room is equipped with three phone extensions, including a bathroom phone, complimentary wireless Internet, bottled water, 42' flat HDTVs, and features free HBO. Enjoy robes in all suites. We feature at our hotel an Express Start breakfast bar featuring our fresh baked cinnamon rolls, and assorted selection of buffet items. ... more   less 
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Also Known As:
Holiday Inn Express Century City Hotel Los Angeles
Holiday Inn Century City
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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