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“Holiday Inn Express Century City” 4 of 5 stars
Review of Holiday Inn Express Century City

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Holiday Inn Express Century City
2.5 of 5 Hotel   |   10330 W. Olympic Blvd, Los Angeles, CA 90064 (Westside)   |  
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Ranked #32 of 322 hotels in Los Angeles
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Holiday Inn Express Century City”
4 of 5 stars Reviewed January 28, 2013

Friendly staff. A very clean hotel. Great location. Only one problem. If you are a light sleeper (as I am), the traffic noise from Olympic Boulevard is a constant annoyance. If you select this hotel, request a room in the back of the facility as far away from the boulevard noise as possible.

Room Tip: Upper floor in the rear of the facility as far away from Olympic Boulevard as possible.
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express Century City, responded to this review, January 29, 2013
Thank you so much for your feedback about our Holiday Inn Express - Century City Hotel. We are extremely sorry to hear that your experience was less than excellent. Your comments will be forwarded to our Corporate Office and reviewed with our entire team. We strive to deliver excellent service that is both warm and relaxed. Please feel free to contact me directly.
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275 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Evanston
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2013

The location of this hotel is right smack in the middle of close sites and fun locations (the Geddy Museum, Santa Monica Beach, Beverly Hills, a nice Century City shopping mall with many restaurant options, and a movie theater complex just around the corner, and close LAX). Troy and Rozi were amazing hotel attendants eager to answer your questions or strike up a pleasant conversation. My hotel room was big and beautiful. Much to my surprise, it was loft style with the bedroom on the top level reached by a spiral staircase. The breakfast fare was quite good and varied, both hot and cold options. Not only will I recommend this hotel, but I plan to stay here again when I am working in LA. Finally, considering hotel costs in LA, this hotel was a great value since it includes breakfast as well. My only criticism is the $15 a day parking fee. Unlike most Holiday Inns in the US, this hotel does not have a free parking lot because it is located in a neighborhood with permit parking. However, don't let this be a deterrent for staying here. At least you don't have to worry about getting a hefty parking violation ticket!

Matthew

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express Century City, responded to this review, January 29, 2013
We couldn't have said it better! Our first time guest's frequently find our hotel and instantly get to know our entire hotel, staff and accommodations like their own home. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2013

Great location for the Getty Museum, LACMA, and Hollywood. We stayed 3 nights in room with plenty of space. Generous room on bathrrom vanity for toiletries and such. Best shower we've experienced in hotel. We had quiet room on back; it might be noiser on the front. Ralph's supermarket across the street with good deli bar for snacks and drinks. Good complimentary breakfast in room one floor above the street which was very nice. Friendly and professional staff.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Holiday Inn Express Century City, responded to this review, March 1, 2013
We couldn't have said it better! Our first time guest's frequently find our hotel and instantly get to know our entire hotel, staff and accommodations like their own home. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed January 25, 2013

Chose this property over the IC up the road because of other reviews, a 10000 bonus point offer. and a recent fabulous stay in the Holiday Inn Express at Reno...mistake! Took the 2nd best room (2 double bed suite with a loft)..just a warning this type of room is not suitable for anyone with small children or issues with mobility as access to the loft is via a spiral staircase. Bathroom is also very small.

Breakfast was hopeless...pancake machine not working and the breakfast room was so small that people had to climb over us at our table to get access to the juice machine and coffee.

We also needed the rollaway bed which we were duly charged another $15 on top of the hefty room charge..our son, who never complains, could not even sleep on it. We did receive a refund of the $15 but we still got to pay tax on that amount..

We are also still waiting for our extra bonus points and are waiting for a response...hmmm

Overall, the hotel, while staff are generally lovely and especially Troy who met us on arrival, it is just an inferior property to the Intercontinental, which is part of the same group of IHG chains. So if you can get a room there at a similiar/comparable price, choose it.

Room Tip: Don't get room on Pico Blvd..choose other side if you must stay here.
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  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express Century City, responded to this review, January 29, 2013
Thank you so much for your feedback about our Holiday Inn Express - Century City Hotel. We are extremely sorry to hear that your experience was less than excellent. Your comments will be forwarded to our Corporate Office and reviewed with our entire team. We'd like to obtain some additional details regarding your experience so we have sent you a private message. We strive to deliver excellent service that is both warm and relaxed. We hope to have the honor of serving you again should your travels bring you back to Century City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 22, 2013

We spent a family holiday in this hotel and found the hotel Good - Value for money. The rooms were nice, neat and tidy, conveniently furnished and Very Good Bed. After a a busy day, I used to find the Hotel, the reception staff and the room very welcoming. Offered a free breakfast, which was a good part.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express Century City, responded to this review, January 29, 2013
Thank you for taking the time to give us feedback about our Holiday Inn Express - Century City Hotel. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
5 of 5 stars Reviewed January 10, 2013

We stayed there for 4 nights and the staff was excellent and professional. The site was very convenient and a more reasonable price than where our friends stayed nearby. Troy greeted us very professionally every night we came back from our convention. As we entered, despite how the day and/or evening went, I knew Troy was going to be a pleasant voice.

Room Tip: We stayed i room 216
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express Century City, responded to this review, January 29, 2013
Thank you so much for your positive feedback about our Holiday Inn Express - Century City Hotel. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed January 8, 2013

My story about the holiday inn city center in the olympic boulevard, has only praise for the entrance of the hotel is the reception with absolutely helpful and people that help the guest always has a smile on his face 24 hours a day. rooms are spacious and comfortable with a microwave, refrigerator, coffee maker, ironing facilities have iron board and iron, all rooms have cable internet and television with more them 150 channels and are cleaned daily, including the exchange of used towels, the bathroom even has a bath to a comfortable relax after a walk, or work. The hotel offers a breakfast honest, bountifully, featuring the classic American breakfast with muffins, cereal, yogurt, bacon, scrambled eggs, pancakes made ​​to order along with juices, milk and coffee sympathy with the name rosalba is the attendant on aid to the guest throughout the morning. Another point alt hotel are the keepers of vehicles parking with a highly trained and efficient like Rodolpho and Lorenzo. I can guarantee that the cost-benefit ratio is the best of all in LA for a guest, not to mention that the location is prime, as the car in LA is essential, I do distances based on the use of the car,
Following the street from the hotel to the left toward the santa monica, time is no longer than 20 minutes to reach the beach promenade or street a street closed to cars with famous shops, if direction is to the right time to get the rodeo drive or go to beverly boulevard is a maximum of 10 minutes if you take the right and to the sunset boulevard down the street brings you to the airport and ends at sunset boulevard down the street la cienega time is at most 25 minutes finally, I think the best open-air mall in LA is a 5 minutes drive from the hotel and called Westifield to finish and there is a fitness club 24 hours to less than 10 minutes from the hotel on the street boulevard peak, sincerely am 1 month in the hotel and I only have words of praise to all the staff and especially the manager Querish, the Troy born in Belize "hi chief" and dear Roze (tennis teacher), and last but not least so many thanks to Jesus, the great man.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express Century City, responded to this review, January 29, 2013
We couldn't have said it better! Our first time guest's frequently find our hotel and instantly get to know our entire hotel, staff and accommodations like their own home. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Century City

Address: 10330 W. Olympic Blvd, Los Angeles, CA 90064
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#7 Business Hotel in Los Angeles
#32 On the Beach Hotel in Los Angeles
#34 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Holiday Inn Express Century City 2.5*
Official Description (provided by the hotel):
Holiday Inn Express Hotel Century City is an upscale boutique hotel located in the neighborhood of Century City adjacent to Beverly Hills and Westwood. Century City is the home of Fox Studios, MGM, Creative Artists' Agency, International Creative Management, Century City Mall and Westside Pavilion for its corporate travelers and centrally located within 5 miles to all attraction spots such as Rodeo Drive, UCLA, Getty Museum, Sunset Strip, Santa Monica Beach (as pictured) and The Grove for its vacationers. We provide an impeccable staff specializing in assisting guests' needs by making your home away from home enjoyable, pleasant and comfortable, as well as a Concierge to assist you with a night on the town! We are a 100% smoke free property that features spacious rooms and suites with spiral staircases to loft bedrooms, and breathtaking views. Each room is equipped with three phone extensions, including a bathroom phone, complimentary wireless Internet, bottled water, 42' flat HDTVs, and features free HBO. Enjoy robes in all suites. We feature at our hotel an Express Start breakfast bar featuring our fresh baked cinnamon rolls, and assorted selection of buffet items. ... more   less 
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Also Known As:
Holiday Inn Express Century City Hotel Los Angeles
Holiday Inn Century City
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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