This was my second time staying at this hotel and let me just say, again this staff outdid themselves to make us feel welcome. They have the nicest people working there from the front desk to the housekeeping staff. All led by an incredible manager, Ms. Gretchen Crookes. She is amazing!!!!
I can honestly say I have never EVER been to a hotel where I experienced this sort of hospitality. I had the feeling that there is nothing I couldn't ask Gretchen or her staff and they wouldn't try their darnedest to get it for you.
The rooms and suites are gorgeously designed. It's an old building true, but beautifully renovated. The furniture has the retro look for that era and I simply adore it. I love the fact that they are the only hotel I've ever stayed at with a 24 hour pool. Throw in the delicious morning pastries and that yummy Wolfgang Puck's coffee and you're in for the hotel experience of a lifetime. Great location too. It's in walking distance or a short drive to every happening spot in Hollywood. You just have such a good feeling when you leave there.
I'm sure it's difficult to please everyone totally all the time but if they don't, it's not for lack of trying. They want your stay to be pleasant.
I plan to make this place my home away from home whenever I visit L.A. Give it a try if you're ever in town, I'm sure you will be delightfully surprised.
Thank you so much to Gretchen and the entire staff for making our stay a most incredible experience once again.








