When I was looking for a hotel for my family's vacation, I went on some other websites. I had a friend tell me about tripadvisor and I am glad he did. I was a little hesitant about booking this hotel, but after reading the comments, I felt better. I even called the hotel and spoke with a wonderful lady who assured me that my family would be taken great care of. So I booked a 4 night stay in a two bedroom suite. Upon arrival, they assisted us with the bags, took them straight to our room. The guy who checked us in was quick and even offered us complimentary water bottles. It was great because it was warm outside. After check in, the agent showed us to the room. The room was clean, large and the furnishings were great. Even a dvd player and cd player. The beds were great. Wanted to take the mattress home with me. Every morning my family and I would eat the fantastic complimentary continental breakfast poolside. The scones, muffins, croissants were all wonderful. They even have the employees serve you more breakfast. Such service! It's a great way to start your day. The second day we didn't know where to start the adventure. Everyone at the front desk was so knowledgable of the area. Any time we had a question, they were there. Never dealt with such friendly staff. Everytime we walked through the lobby or past an employee on the property, they always greeted us and smiled. My kids loved the pool and especially loved the free popsicles. On a hot day, it's a nice treat. My wife loved the lavendar chilled face cloths that was brought to her poolside. I can't say enough good things about this hotel. Definately, a 5 star hotel in my eyes. You can't get better service. I want to say thanks to Mike, Ashley, Gretchen and Shawn. All who were wonderful. And also, the wonderful breakfast lady who kept my coffee cup hot and full, THANKS!!
I will definately recommend this hotel to everyone I can. Keep up the good work Magic Castle Hotel. I can't wait to return!!








