This was by far the best place I have EVER stayed! We had a 1 bedroom apartment type suite complete with kitchen. The bed was SUPER comfortable and it was nice to have a separate living area so we felt like we were "living" in Hollywood and not just staying in a hotel. In addition to the totally cool ambience, the customer service is almost surreal. It's the best customer service I have ever experienced in my life and I'm in a service industry! Everyone was always so friendly and helpful. Here's just some of what we experienced:
First & Foremost, Individualized Attention from the Staff--they greeted us at check in with treats and goggles for the kids to use for swimming, Great, Complimentary Breakfast Every Morning, 24 Hour Snack Service, Fun Pool with Floats, etc., Tips for Activities & Dining, Free Wi-Fi, and So Much More.
What truly makes this place special is how friendly and helpful the staff are. Anything you need, they will do whatever they can to make it happen. And they do it so happily. There's never a disgruntled look or anything. You feel like you're stepping through a time warp the people are so friendly.
Our vacation was awesome because of how happy we were staying there. We could have done all of the same activities, but had a worse time if we stayed anywhere else. I can't recommend this place enough.
Oh, and as a bonus...pack light! They have on-site laundry...super easy!
We will definitely stay there again and will most likely center a trip around staying there as it was PHENOMENAL!
- Also Known As:
- Magic Castle Los Angeles
- Hotel Magic Castle
- Official Description (provided by the hotel):
- Located just one block from Grauman's Chinese Theatre, Hollywood Walk of Fame, and the Hollywood/Highland Center. We feature mostly very large One-Bedroom Suites. We also have smaller "Single" rooms, which are great for short stays and we have Two-Bedroom suites that sleep up to six people. All suites have a full kitchen, dining area, living room with pull-out sofa, and either one or two private bedrooms. We don't just talk about amazing guest service...we live it. Come and experience a truly unique and independent hotel. Enjoy the complimentary snacks available 24 hours a day, complimentary breakfast, and complimentary WiFi. Turndown service every night, and a newspaper delivered to your door each morning. Also enjoy access to the private club, The Magic Castle. There are age and dress code restrictions, so please ask us about it. ... more less
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