Great staff, great location. Walk to the subway for Universal Studios, walk to Manns Chinese Theatre, Hard Rock Cafe etc. Parking is great because we had a rental car. It is like staying at Melrose Place-our room was a 1 bedroom apartment with a kitchen, dining table and a balcony overlooking the pool. Enjoyed having space and breakfast by the pool and the free snacks were a bonus. There is a very good grocery store about a block away which makes self catering very easy here.