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“The Best Hotel we have ever stayed in.” 5 of 5 stars
Review of Magic Castle Hotel

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Magic Castle Hotel
3.0 of 5 Hotel   |   7025 Franklin Avenue, Hollywood, Los Angeles, CA 90028 (Central L.A)   |  
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Hotel amenities
Ranked #1 of 339 Hotels in Los Angeles
Certificate of Excellence 2014
Adelaide, Australia
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
“The Best Hotel we have ever stayed in.”
5 of 5 stars Reviewed December 28, 2012

We were told by friends who had just returned from LA that we had to stay in this hotel. We were so happy we took their advise. The staff make you feel so special you almost feel like you are the only people staying in the hotel. I cold not fault the room in any way. It had been recently renovated and was very clean. There was even a welcome card and some goodies on the table for us on arrival. We asked the staff if we had access to a washing machine there. They told us to bring the washing to reception and they would do it for us. Within 1 1/2 hours they bought it back to the room, washed, dried, ironed and folded. We were speechless! The free snacks and included breakfast makes it all the more special. It is walking distance from Hollywood boulevard. Anyone going to LA must seriously consider staying here.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,262 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (415)
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Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 28, 2012

We had always wondered after looking at the pictures of the hotel in tripadvisor, why is the hotel rated number 1 out of 301 hotels in LA? We read about the free snacks, wifi, good service and not that the price is cheap. We decided to take a chance and try it out.

We were not disappointed. From the moment we set foot on the property, the nice welcome drink, the nice genuine smile of every staff that we met and the cookies at the reception, we knew the answer.

The property looks nicer than on pictures and we are very happy with the size of our one bedroom apartment. The negative parts of our stay are the stair case leading up to our room 201, but no problem with the luggage with help from the staff, and the traffic noise (as our room is by the road) and the thin wall such that we could from our bedroom, hear people talking at their balcony.

The property is clean, very convenient and short walk to Hollywood boulevard (we are people that do not like to have to walk very far to our destination). The most attractive part of the hotel is the eat as much as you like snacks and drinks! We would tick the snacks and drinks that we like to have at end of each day and the staff will go into their store and come back with all our requests in a big black plastic bag and always with a nice smile which make us feel at ease (we were actually quite embarrassed being such gluttons and would expect to see impatient looks on their faces).

Thank you to all the staff for the exceptional service and Shawn for good recommendation of the activities, especially telling us about the Hollywood Christmas parade that day so that we could catch it on time and Lisa for her kind drawing of the map of the area near the hotel and dining recommendation.

Room Tip: Get a room far from the road. We do not have much choice as we want two double beds in the bedroom.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 27, 2012

I stayed here recently for an event in Hollywood. First of all, this place was a real challenge to find since you can barely tell it's there. The entry is a small staircase off a very narrow driveway. I had to ask the valets at the Magic Castle twice for directions after driving by it. As far as I could tell all the routes in had stairways, and I didn't see any elevators for my room. So if you don't like using valets count on lugging your stuff up some steps.

I was given a room which was apparently part of a suite since it had double doors connecting to another unit. Both doors are supposed to be closed for security and soundproofing. However the door on my side was jammed open, and I couldn't budge it. Late at night I heard the couple next door returning (through the also not-so-soundproof window), Once they went in the room I could hear their "interaction" quite plainly through the door. It's hard to sleep through that!

You can tell this is an old hotel, but that's not necessarily bad. They need to update the bathroom fixtures. The shower has the old two-handle hot and cold controls. I haven't seen that in a hotel in years! The anti-skid pads were also peeling off.

On the plus side the staff is well-coached to be very courteous. You can't beat it to be close to stuff on Hollywood Boulevard. Free snacks are nice but not a big deal to me. If you are interested in going to the private Magic Castle, this is the only hotel that can get you in.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed December 27, 2012

We stayed 8 nights at the Magic Castle Hotel in a spacious suite with a separate bedroom and a balcony on the top floor with a view on the pool. That was great. Other miracles? The friendliness of the staff, the free snacks (we have never seen that before), the breakfast and the service. Everything for a very reasonable price (parking only $11). Magic.

Room Tip: Ask for a suite with a balcony ($25) in the pool area
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed December 25, 2012

When booking, query where your room location is as we had a room overlooking the road and noise is non-stop making sleep difficult (even after a 15 hr flight). Friends who stayed at the same time loved it but there room was set at the back of the motel behind the pool. Apart from this reasonably inconvenient aspect, staff were fantastic to the extent that our daughter was suspicious that they were being too friendly - they were genuinely nice!
Wouldn't stay again in the room we had, but would stay in the one our friends received.

Room Tip: Don't stay next to the room
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager, General Manager at Magic Castle Hotel, responded to this review, December 26, 2012
Thank you for writing a review of your experience at the Magic Castle Hotel. I was happy to read that you enjoyed the service and other aspects of the hotel. I’m sorry that there was too much noise for you coming from the road. Your comments don’t mention if you had stated this issue to our staff during your stay. I do know that if you had mentioned it to us, we would have done everything possible to get you a new room that was quiet. You give good advice to TripAdvisor readers who might be concerned with noise from the road. Most of our suites do not face the main street, however please feel free to request a suite that doesn’t face the street and we’ll do everything we can to accommodate you.

I hope we see you again so we can make sure you have a suite that is right for you. Thank you very much for staying with us.

Sincerely
Darren Ross
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 23, 2012

The most friendly service we had recieved from our holiday to the States. Thanks to Shawn at the desk, who was most helpful with hints and travel tips and who also went out of the way to ensure that we were 100% happy at the Magic Castle. Other highlights we loved was the free snacks, buffet breakfast (vegemite for aussies) and walking distance to the big attractions. Recommending to everyone :)

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, California
Top Contributor
127 reviews 127 reviews
31 hotel reviews
Reviews in 57 cities Reviews in 57 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed December 16, 2012

Not the poshest place, but the staff were absolutely excellent and were genuinely friendly (not just hotel staff friendly). Great location just a couple of blocks from (Grauman's) Chinese Theater, restaurants, and other sights. And yet quiet. We had a suite on the top floor and the stairs did not bother us at all (helped us work off all the food we were eating).

The best part was staying right next to the Magic Castle and getting to visit it -- twice. What an amazing experience.

Room Tip: Rooms in the back are quieter. Some rooms have a balcony.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Magic Castle Hotel

Address: 7025 Franklin Avenue, Hollywood, Los Angeles, CA 90028
Phone Number:
Location: United States > California > Los Angeles > Central L.A
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Los Angeles
#2 Romantic Hotel in Los Angeles
#20 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Magic Castle Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Located just one block from Grauman's Chinese Theatre, Hollywood Walk of Fame, and the Hollywood/Highland Center. We feature mostly very large One-Bedroom Suites. We also have smaller "Single" rooms, which are great for short stays and we have Two-Bedroom suites that sleep up to six people. All suites have a full kitchen, dining area, living room with pull-out sofa, and either one or two private bedrooms. We don't just talk about amazing guest service...we live it. Come and experience a truly unique and independent hotel. Enjoy the complimentary snacks available 24 hours a day, complimentary breakfast, and complimentary WiFi. Turndown service every night, and a newspaper delivered to your door each morning. Also enjoy access to the private club, The Magic Castle. There are age and dress code restrictions, so please ask us about it. ... more   less 
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Also Known As:
Magic Castle Los Angeles
Hotel Magic Castle

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