Our family group of 13 stayed here in Oct12. 1 family was located on the lower level near reception, fabulous family room. Refurbished not long ago. Others of the group were given rooms "at the top of the hill" 2 of these rooms were ok but the one we got was in a terrible state of disrepair ie carpet very tatty on the joins & the bench in the kitchenette area, the chip board was disintergrating. Our understanding is that the hotel managers these rooms for owners.Hopefully they advised the owner of ours to do some major maintenance.But on saying that the staff did shift us to another room which was much better. The location of the hotel is GREAT & the staff were TERRIFIC, special thanks to Marcus who had handled our booking.Everyone enjoyed the free snacks/drinks/videos. We would stay at this hotel again.Sorry to say we didnt get to experience the Magic show next door or the Japanese restaurant next time we will..
Everyone enjoyed tg