Chose this hotel on a recommendation. Great location. Got a great deal in hotels.com. Check in staff helpful but room was not as described when booked on hotels.com. Could not give us the room view or a higher floor. Two items broken in our room ie handle on our cupboard for the safe was broken and lid for glass jar in bathroom was very badly chipped. Pointed this out to front desk but was never addressed during our stay. The female staff in the bar and breakfast area were useless and unhelpful. The best part of the hotel was the concierge he was brilliant and extremely helpful and knowledgeable. Stay here if you want to feel cool and part of the scene but if you want real quality stay elsewhere.