Stayed at this property over a weekend in May 2013. Chose this particular Marriott property because of the rates and proximity to the places and people I wanted to see. It's within a short drive of most things in LA, though I wouldn't say it's walkable to anything specific - except a Coffe Bean and Tea Leaf which is right around the corner. The Beverly Center is a short ride away and makes for an excellent afternoon of shopping if that's your thing. In all, I was very pleased with my stay and would stay there again.
The lobby is nice though awkwardly arranged. I'm unsure what the building was prior to being the Residence Inn, but the elevators are not obvious, and are in this sunken area of the lobby, much like a sunken living room in houses from the 70s. This sunken area also contains the business center and ATM. Had the front desk staff not specifically pointed them out, I think I'd have wandered around a bit.
Front Desk and Housekeeping staff were wonderful. I arrived at about 10 AM and as no rooms were ready, the Front Desk held my bags and promised to call me as soon as a room was ready. They must've placed pressure on the housekeepers because I was ready to check-in no later than about 1 PM. In all, everyone was friendly, helpful, and completely accomodating. All the thank yous and you're welcomes were sincere, as were their attitudes in general.
Room was excellent. I was on the 2nd floor facing the street but there was little to no noise. The layout of the room was generally decent, though the area for the bed was kind of tight; it was incredibly close to the wall on one side, and a structural support pillar/air-conditioning area jutted out and made it a tight squeeze to get into that side of the bed. The location of the TV in relation to the bed makes it a bit difficult to watch while lying down; it's much better suited for the living area.
The kitchen was in good working order, though anyone hoping to use more than two burners may be out of luck. There was no oven, though I don't think Residence Inns ever come with ovens - I may be wrong. The plates, cups, cookware, etc were all perfect and allowed for my friend and I to make a decent dinner. Having a dishwasher is a huge help, too. The cabinets are kind of dark, as are the furnishings, so the room can seem a bit overly subdued unless there's a LOT of sunlight pouring in or you have mulitple lights on.
Bathroom was on par with what I'd expect, though a bit cramped in the vanity/closet area. The door to the shower area opens outward into the vanity area, too, which adds to the closed-in feel.
Used the spa once while I was there. It's very hot, which can be good or bad, I guess. The location is eery, though. Both the fitness room and the spa are in the basement, in what can only be described as portions of the parking garage that have been walled-in. I'm not sure that's anything the property can help, but it has a bit of an institutional vibe to it that is not particularly relaxation-inducing. I don't think I'd use it again. The Fitness Room, though, was fine.
Overall, I enjoyed my stay at this Residence Inn. There were no real downsides to any portion of the stay, and the positives definitely made up for any issues I may've had. Great property, and I would definitely stay there again.
Higher-floor rooms may have less noise, though that wasn't much of an issue.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so much for taking the time to write such an in-depth review of your stay with us! Such thorough comments really let us know how we are doing, and also helps our future guests know what to expect during a stay at the Residence Inn Beverly Hills. If and when your travels bring you back to the Los Angeles area, we look forward to once again being your choice of accommodations!
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