We arrived late on a Saturday night for an overnight stay. The front desk agent, Pancho, was really friendly, engaged and committed to ensuring that our stay would be pleasant. He upgraded us to an executive suite which was huge and had floor-to-ceiling windows and a beautiful view of the Hollywood hills. The freeway noise was a little loud, but didn't bother us much (definitely will ask for a room facing away from the freeway if we stay here again). The bathroom was clean, but surprisingly small given the size of the room. We had breakfast in the 9th floor club which was satisfactory. The club was too small for the number of people and wasn't the most organized breakfast buffet (e.g., no glasses for juice, many food items not replenished, etc.), but it is was OK. I would stay here again if I was in the area.
- Official Description (provided by the hotel):
- At the Sheraton Universal Hotel, located next door to the excitement of Universal Studios, we artfully blend Sheraton's four-star service with the history of an iconic Hollywood Hotel. ... more less
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- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton