Just a quick update on our review for November 2011, having been in contact with the Manager (Randy) he has promised to make sure we will be OK next time, which will be Feb 2013! Will keep you to this Randy, I see in one of the replies he says it is a 'secure' car park, sadly not 'that' secure, on our last visit, our rental car had the number plate (licence plate) bent upwards by 90 degrees, not much, but annoying all the same, but we did not mention it, when we took it back, the rental co, did ask, but we said we knew nithing about it, and must have been in a supermarket!
Hoping for a really nice room next time (Randy !!!) nive and high with a good view, this Hotel can't be that bad, although we have had 'issues' this will be our 5th or 6th stay with them :-) Further update Feb 2013: well we will be arriving at the Sheraton at about 1900/2000 after a long flight from the UK, bit concerned about reviews that say you need to book in at 1500 to get a good room! Maybe that is why we have been unlucky before? Randy the Manager has moved on, I think to NYC, Daniel is now in charge I think :-) maybe he will give us a CLUB ROOM tomorrow (Mon 11th) ? we have stayed here for some 6 years, always been good, but there has always been a bit of a downer at some point... waking up at 3am with hoards of ants walking over you!, another time after an 'event' shouting in the corridor at 1am and the corridor stinking of alchohol! and a noisy rooms (mechanical noise?) having said that, the staff are very nice and helpful, I understand it is being refurbed, but on our last visit the room did look 'tired' and no fridge either! so the SHERATON have promised to 'make it up to us' on this trip, on previous trips, they have forgotten, and I did not mention it at the time....there should be notes on the booking info that staff have :-) I do appreciate the facilty whereby you can have items delivered to the Hotel and they keep it, my wife being disabled cannot travel to the USA, but likes to buy on line as though she was there :-) The walk to Citywalk will do you good :-) as will the walk back from the Metro Stn.....UPHILL ! :-) Looking forward to a good 2 week stay at the 'Universal'
- Official Description (provided by the hotel):
- At the Sheraton Universal Hotel, located next door to the excitement of Universal Studios, we artfully blend Sheraton's four-star service with the history of an iconic Hollywood Hotel. ... more less
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- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton