We stayed there one night prior to an early morning flight the next day. We arrived around noon and they checked us in right away and upgraded us to the Executive floor and lounge. Grateful for a sunny and warm day, we enjoyed the afternoon around the outdoor pool on the 3rd floor...very nice and four hot tubs in addition. The rooms are quite nice and the drapery treatment especially gives you a feel of luxury. The hallways on the room floors seem a little dated...maybe it's the lighting, or a little decor needed on the walls would give an updated appearance. I used the fitness room...well equipped except its in the basement and there was no cell phone service (Verizon) and I often use my cell phone while exercising to get work done. Couldnt get wi fi there either on I-pad but if one had a regular laptop there were connections on the treadmills for internet. There are lots of helpful and friendly employees at the Hilton and they are wearing SUITS and looked very professional....a nice touch. I don't recall that there were refrigerators or microwaves in the rooms so if that is important, check with hotel for sure. We did not eat at the hotel, preferring instead to walk a block to Carl's JR, because we don't have them in MN. In the Executive lounge there was a nice assortment of complimentary hot appetizers (and fresh cookies) in the evening and we loved it! This stay was a wonderful way to start our trip, and truly felt like it was an extra day of "vacation"!
Not sure...we were on the 14th floor with nice view of LAX
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Many thanks for taking the time to write such a superb review! A very well-written, clear, and concise review that all of us here at the Hilton LAX honestly appreciate so many thanks once again. With values in being grateful, serving, and hard-working, your satisfaction and comfort is something that we strive to meet so it is kind to see that you enjoyed your time with us. As well, very kind of you to mention such amenities like the outdoor pool, 4 hot tubs, quality of rooms, recently renovated fitness center, Executive Lounge benefits and overall genuine, friendly Hilton staff. Your kind words are truly taken to heart so many more thanks to you for your kindness. In addition, thanks for mentioning some of the areas that you notice need a bit of improvement. A mindset of constant and never-ending improvement is the values we follow so please know that your words will be taken into consideration as your satisfaction means everything to us. Moving forward, if you ever find yourself in Los Angeles and need a place to stay, feel free to contact me via Ulices.Hernandez@Hilton.com as you can count on me for anything you might need. Finally and once more, thanks for you kind words and hope you are having a phenomenal day!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.