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“Good accommodations very convenient to the office I was visiting...” 4 of 5 stars
Review of Hilton Woodland Hills

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Hilton Woodland Hills
3.5 of 5 Hotel   |   6360 Canoga Avenue, Los Angeles, CA 91367   |  
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Ranked #41 of 318 hotels in Los Angeles
Golden, Colorado
1 review
“Good accommodations very convenient to the office I was visiting...”
4 of 5 stars Reviewed April 6, 2013

This is a very well run business hotel, adequately staffed for check-in, departure, and to deal with questions and needs whenever they arise. The concierge lounge had extended hours for breakfast and offer a wide variety of nutrition. I will definitely return and recommend to others who visit Woodland Hills in the future...

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Babette S, Director of Food and Beverage at Hilton Woodland Hills, responded to this review, April 9, 2013
Dear Lawrence H99,

Thank you for taking the time to respond to your most recent visit to our hotel. We are glad that the accomadations met your expectations and look forward to your return visit to our hotel. Don't hesitate to let us know what else we can do for you when your travels take you back to the valley as we know traveling is not always easy. We look forward to your return visit!!
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Bear Valley Springs, California, United States
1 review
3 of 5 stars Reviewed April 5, 2013

Were this Hilton not at it's present location, it would be a wonderful. However, as it is shoehorned into a space entirely too tight for it, the experience is less-than-relaxing getting into and out of this property. The only parking available is a poorly marked parking structure which seems to belong to everybody but the hotel. Access to and from it is via a skinny walkway next to the access road, and is equally as unmarked as the structure itself. What markings there are mostly tell you that, if you are a Hotel guest, you can't park there. Once finding a space where you're able to park, you need to find a way to get to the skinny walkway at ground level. We never did find a safe way to do this, as running across lanes of traffic seemed to be the planned access route. Once on the skinny walkway you deal with steps. Several sets of steps. Not the best for luggage with wheels, as most luggage has. When you finally arrive at the main entrance the experience is as usual for Hilton properties - nice decor and friendly people. Although the front entrance is at the middle side of the property, it is trapped at the bottom of the canyon-like access road, making hearing anything other than the roar of passing traffic (most not connected to the Hotel) difficult at best. This sliver of access with a road at the bottom also makes for noisy rooms no matter how high up the Hotel you stay. Were we traveling singularly, or as a couple, all of this would have been irritating at the least. However, we were traveling with three of our younger children, making all of the above a complete pain in the rear. We are Hilton owners, and have been to literally a hundred different properties in our travels. This is the first negative review I have given any Hilton property. The location simply is not welcoming, not relaxing, and not easily accessed. Not for the claustrophobic, or those traveling with children. The room? Wonderful - with the window closed.

Room Tip: Just a few miles away, the Homewood Suites by Hilton in Agoura Hills is everything one could want in...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Top Contributor
56 reviews 56 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 5, 2013

As the title states, this is a good, clean, tidy, well kept, well run hotel that is well located. Nothing about this hotel is sub standard, however nothing blew my mind. No problems or issues whilst staying. Free in room wifi would help and i thought the parking charges were a bit of a cheek. On the whole no reason not to book this one. Ps, no sign of Rosie, no invite to the concierge room...I guess that they have a computer logged into trip advisor up there.............. Must be for special people not Brits

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Babette S, Director of Food and Beverage at Hilton Woodland Hills, responded to this review, April 9, 2013
Dear wOOdster,

We were delighted that you chose our hotel and that you had a good stay but did not encounter Rosie on your trip. She is in the executive lounge and is available for qualified HHonors members or for an upgrade. I hope you have time in the future to see her but glad it was an overall good stay in spite of that. Thank you for sharing your comments with us, we look forward to your return visit!!
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Simi Valley, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2013

Spencer, Shannon, Matt, Shahin, and the Rest of the Hilton Staff,

We love the top notch customer service the Hilton provides. Your customer service is sensational and I'm not only very proud, but I'm also very appreciative. I feel confident knowing we are in your hands.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos L, Front Office Manager at Hilton Woodland Hills, responded to this review, April 10, 2013
Dear SheenaP609,
We are thrilled to know that you really enjoyed the level of service received at the Hilton Woodland Hills. Your satisfaction is our paramount.
Thank you for taking the time to write about our staff and service received.
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Los Angeles, California
1 review
5 of 5 stars Reviewed April 4, 2013

The service in the concierge was superb. Rosie went above and beyond in ensuring we were completely satisfied. She was warm friendly and always ensured we got what we needed. It is this kind of service that is imperative to an awesome stay. The food was spectacular each time it was always warm and the view was awesome the area was maintained clean.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 3, 2013

Great location. Comfortable and clean. The surrounding area had many shops and restaurants close enough to walk to. The concierge lounge was exceptional with Rosie providing excellent service and taking time to make sure we were comfortable and had what we needed !

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Babette S, Director of Food and Beverage at Hilton Woodland Hills, responded to this review, April 9, 2013
Dear IllioniosGirlontheGo,

Love your tripadvisor name by the way:) and thank you for responding on this site regarding your recent stay. Yes the area is full of great shops and restaurants within walking distance and glad you were able to take advantage of it while here. Rosie is always sure to make our guests stay an enjoyable one which sounds like she did for you as well. We hope your travels will bring you back to the valley and the Hilton and we look forward to your return visit.
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NY
1 review
5 of 5 stars Reviewed April 2, 2013

The food is great and Rosie the server was awesome.The staff are friendly and did everything possible to meet my requirements while my stay here. The lounge was not available on the weekend however the hotel provided us with vouchers which took care of the complimentary breakfast.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Babette S, Director of Food and Beverage at Hilton Woodland Hills, responded to this review, April 9, 2013
Dear 524 Rachel C,

It was a treat to meet you and your sister after reading your comments on tripadvisor! Thank you for your kind words regarding the seminar and the hotel we appreciated both! We hope that you will both return soon for the next conference so Rosie and I can welcome you back. All the best ~
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Additional Information about Hilton Woodland Hills

Also Known As:
Hilton Woodland Hills Hotel Los Angeles
Hilton Woodland Hills Hotel
Hilton Hotel Woodland Hills
Los Angeles Hilton
Hilton Los Angeles
Address: 6360 Canoga Avenue, Los Angeles, CA 91367
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Los Angeles
#41 On the Beach Hotel in Los Angeles
#54 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Woodland Hills 3.5*
Official Description (provided by the hotel):
A full-service hotel located within Warner Center in Woodland Hills. The Hilton Woodland Hills hotel offers modern amenities in the warm, Southern-California climate and is located near Los Angeles attractions including Universal Studios, The Getty Center, Malibu Beach and Hollywood. Our 326 guestrooms are the largest in the area and include wireless internet access, 37” LCD HDTV’s, and Hilton’s Serenity bedding collection. The hotel is walking distance to many fine restaurants, premier shopping and entertainment. ... more   less 
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