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“Hilton Woodland Hills” 4 of 5 stars
Review of Hilton Woodland Hills

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Hilton Woodland Hills
3.5 of 5 Hotel   |   6360 Canoga Avenue, Los Angeles, CA 91367   |  
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Bed and Breakfast Package
Ranked #55 of 324 Hotels in Los Angeles
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Hilton Woodland Hills”
4 of 5 stars Reviewed March 5, 2013

The hotel staff was very accommodating and helpful. This is very good hotel for business travelers and meets Hilton standards. It is within walking distance to many restaurants and many retail stores. Garage is about two blocks from hotel, so you would have to valet your car or plan on a few extra minutes to walk to your car. The cost of parking is high.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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720 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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English first
Madison, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2013

Our visit at the Hilton Woodland Hills/Los Angeles was great! The staff is amazing! Rosie in Concierge was wonderful to us each and every evening. Also, the valet staff was above and beyond great! Thanks for everything!
Dana - Madison, IN

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Babette S, Director of Food and Beverage at Hilton Woodland Hills, responded to this review, March 7, 2013
It was so nice to read about your experiences during your stay with us and to hear the words used as "amazing" from the service our valet staff and Rosie in the lounge provided! This is quite a compliment and we are proud to have them on our staff :) We hope you will return soon when your travels take you to this area so we can all welcome you back! See you soon and thank you for taking the time to write a review ~
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Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 3, 2013

Booked fourteen rooms
Had the rooms we needed including the right kind of handicap rooms.
Baggage service was good.
Breakfast bar was above average.
Restaurant food was only fair but pricey
Several rooms were dirty including mine,some complaints included bobby pins on the floor, coffee still in the pot gum on the rug,etc.
Suggest eating at the mall across the street or one of the restaurants in
short walking distance. concierge helpful here.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio
Top Contributor
123 reviews 123 reviews
34 hotel reviews
Reviews in 50 cities Reviews in 50 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 3, 2013

Business travelers who are Hilton people know what to expect in a Hilton property. This one was clean, the staff was friendly, the restautant was nice. It's conveniently located to a mall and many other shopping areas and there are lots of places to eat nearby. Starbucks addicts should note that there is a Starbucks directly across the street in the mall behind LA Fitness. I had room-service the first night- I ordered a salad, the tofu with lemon sauce (delicious!) and a $6.00 glass of wine and total including gratuity (included in the bill) it was $46. Nothing is cheap in LA except the wine. Everything was exactly as you'd expect. We had a quick meeting in the lobby one evening and it was really chilly. They keep the wind blowing down on you in the lobby which is totally unnecessary in the winter. If I needed to be in this part of LA again, I'd stay here. PS- parking is ridiculously expensive- valet service was $19/day and self-parking was $14/day. It should be added in to the costs for regular Hilton customers

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles, California
1 review
4 of 5 stars Reviewed February 24, 2013

The front desk staff, mainly Vickie, turned a potential disaster into a display of excellent customer service!!! Our error of booking a Honors points room for the wrong night (and at 11:15pm you haven't left yourself many options), coupled with Hilton's computer system being down, a lobby full of boisterous Phi Beta something frat boys turned lounge singers and a long line at the front desk - Vickie would stop at nothing to ensure that we would get a room and that she could clean up our reservation error. She really went out of her way and that kind of service really made a difference.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Palmdale, California, United States
1 review
5 of 5 stars Reviewed February 20, 2013

We had an event there on 02/09/13. Rosie was our server at the banquet. She was GREAT!! Very pleasant, and took very good care of us. At one point, I had to take care of the silent acution tables, she took my meal and kept it warm for me. Very good service. Always kept our glasses full.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Babette S, Director of Food and Beverage at Hilton Woodland Hills, responded to this review, February 26, 2013
Dear Karie B,

It was indeed a great event but even better to hear that you enjoyed it and that our staff and Rosie took great care of you on such a special evening. Thank you for taking the time to share your experience with us and we look forward to many more events with Encino Chamber!! Congrats to Diana for all her hard work ~
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Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 20, 2013

Service was solid. Rooms are a totally different story. Bathroom was dirty, slashed toothpaste, hair stuck on gooey stuff on the wall, shower seemed in disrepair. Part of this was poor housekeeping, mostly this hotel is really dated and desperately needs a remodel. I am a Hilton gold member and this is the only Hilton in the area. I will avoid this property at all costs in the future. Really unfortunate

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Carlos L, Front Office Manager at Hilton Woodland Hills, responded to this review, March 5, 2013
Dear Akthree,
I would like to thank you for the feedback regarding your recent stay with us. Please allow me an opportunity to apologize for not having achieved your full satisfaction. we are fully aware of the current condition of our property and that is why we are glad to inform you that our plans for remodeling the hotel are now approved and in a few weeks we will start the hotel renovation. I would like to also thank you for the feedback provided about the cleanliness in the rooms. We have addressed this issue with the proper department.
Once again, thank you for your feedback. Hopefully you would consider staying with us in the future.
Carlos Lopez
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Additional Information about Hilton Woodland Hills

Address: 6360 Canoga Avenue, Los Angeles, CA 91367
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Business Hotel in Los Angeles
#54 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Woodland Hills 3.5*
Number of rooms: 326
Official Description (provided by the hotel):
A full-service hotel located within Warner Center in Woodland Hills. The Hilton Woodland Hills hotel offers modern amenities in the warm, Southern-California climate and is located near Los Angeles attractions including Universal Studios, The Getty Center, Malibu Beach and Hollywood. Our 326 guestrooms are the largest in the area and include wireless internet access, 37” LCD HDTV’s, and Hilton’s Serenity bedding collection. The hotel is walking distance to many fine restaurants, premier shopping and entertainment. ... more   less 
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Also Known As:
Hilton Woodland Hills Hotel Los Angeles
Hilton Hotel Woodland Hills
Los Angeles Hilton
Hilton Los Angeles

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