My family was quickly evacuated last week due to the Sesnon Fire. We were not home when they evacuated so needless to say we had no clothes, underwear, toiletries, etc. We waited until 9:00 p.m. to see if we would be allowed to go home but were told that we would not be able to access our home at all. We called other local hotels who quoted us ridiculously high rates, even though we told them we were evacuation victims. The Airtel was so helpful when we called, they quoted us a great rate, supplied us with toothbrushes, razors, toothpaste, soap, etc. They held our room for us while we went to work and even gave us coupons for the breakfast buffet (I have two kids who had to get to school). They simply went out of their way to ease our minds and make us as comfortable as possible. The next day, they held our room until we found out if we were able to go home or not, we were not, so they extended their hospitality to us for another day and gave us breakfast coupons for the next day as well. There were some other evacuated families there as well who had the same great experience that we had. I want to thank the entire staff and management for coming to our rescue in our hour of need and being so gracious and accomodating during a very trying time for our community.
- Official Description (provided by the hotel):
- From the modern, hangar-inspired architecture to the 24-foot Pan Am 747 suspended in the lobby, everything about the Airtel Plaza feels fresh and exciting, perfectly capturing the “in the moment” spirit of visiting someplace new. Access is everything in Los Angeles, conveniently located next to Van Nuys Airport, there’s only one hotel -the Airtel Plaza Hotel & Conference Center. ... more less
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- Also Known As:
- Airtel Plaza Hotel Los Angeles
- Airtel Plaza Los Angeles
- Airtel Hotel Van Nuys
- Airtel Los Angeles