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“Recent Visit” 4 of 5 stars
Review of Courtyard Los Angeles Sherman Oaks

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Courtyard Los Angeles Sherman Oaks
3.0 of 5 Hotel   |   15433 Ventura Boulevard, Sherman Oaks, Los Angeles, CA 91403   |  
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Ranked #75 of 323 Hotels in Los Angeles
Amsterdam, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Recent Visit”
4 of 5 stars Reviewed May 29, 2013

Just recently stayed here. We are a huge Marriott supporters and stay and the hotels whenever we can. This certainly did not disappoint. Great location we were bringing our son to Burbank for the summer and it was an ideal location. Went to Hollywood Boulevard and it only took about 15 minutes which was perfect because we were unfamiliar with the area.

Had breakfast at Mel's Diner which was just down the road on Ventura Boulevard it was excellent.

We stay again if we are in the area.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, Assistant General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review, May 31, 2013
Dear Aquakline,

Thank you for your compliments of our property and team! We’re all so happy to know that you had a great experience.

Mel’s Diner is one of our team’s favorites and we shared your comments with the owner. It’s great that you got the chance to enjoy the experience there too.

I believe we have a great location for those who want to explore many parts of Los Angeles and it’s nice to know that this was "perfect" for your needs.

We very much appreciate your support and loyalty to Marriott and we hope to see you on future visits to Los Angeles.

Very best,

Paul Gardner
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
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    5
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
San Jose, CA
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 17, 2013

Stayed here while on vacation from Northern California it's about 20-30 minutes to Hollywood from this hotel (depending on traffic) and has good freeway access not alot around the hotel itself to do there is the Sherman oaks galleria right next door but there isn't very much there literally like 5 small stores a handful of restaurants and a movie theater so to go do anything you do have to drive but the rooms are nice and clean and the staff is great friendly and helpful...I'd stay again

  • Stayed April 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, Assistant General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review, May 25, 2013
Dear Krissee1987,

Thank you for choosing The Courtyard By Marriott in Sherman Oaks for your recent vacation! Our team is very pleased to know that you had an enjoyable visit! And we very much appreciate your compliments of our guest rooms and friendly Guest Service team members.

As you noted, we are in a convenient location for exploring Los Angeles. And because of our positioning near the 405/101 freeway interchange, it’s very easy for our guests to access and explore Universal Studios, Hollywood and the West Side of Los Angeles, including Santa Monica. And while the Galleria next door is not a large shopping center, I’d encourage you to discuss some of the interesting dining options with our Guest Services Team on your next visit. Just outside of the Galleria, there are many options that offer some interesting history in addition to great dining.

Our team will look forward to your next visit to Sherman Oaks!

Very best,

Paul Gardner
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evanston, Illinois, USA
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 17, 2013 via mobile

I've stayed here before 2 other times. I don't know why i came back.

This is a noisy hotel. The ventilation hums and pulsates. There is Ventura Blvd on the front and the 405 freeway on the back.

I told the staff I'm noise sensitive and they gave me a room with a partition door.

I've only myself to blame. But if you are like me, don't waste a sleepless night. I would have been better off taking the red eye home!

Stayed April 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul G, Assistant General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review, May 25, 2013
Dear Greg P,

Thank you for taking the time to share your recent experience at The Courtyard By Marriott in Sherman Oaks.

It’s very important that we provide our guests with a comfortable experience based on their individual needs. And I understand your frustration with your room placement after specifically communicating your concerns. I’m very sorry that you’ve have had a few challenging experiences at our property.

As you mentioned, the property is located on Ventura Blvd and near the 405 freeway. This is part of what makes our location so convenient for many of our guests. And while the property was built with soundproofing measures to avoid disruptive evenings, we do have some guest rooms that are quieter than others. We try to utilize these quieter guest rooms when someone expresses the kinds of concerns that you raised, as most of our guests find our building’s soundproofing measures more than sufficient.

While it’s easy to think that our quietest rooms would be located on the top floor, this isn’t typically the case. And while I don’t know the specifics of your discussion upon arrival, I see that you were assigned a guest room on the top floor, which many times is requested by guests with your kinds of concerns. However, it’s actually our lower guest room floors which often prove the quietest for our most sensitive guests. So I would recommend requesting one of our lower floors if you have occasion to return to our hotel. And I’ll be reviewing your comments with our Guest Services Team to help them better choose a quiet guest room for guests in your position.

If you’d like to contact me directly after making your next booking, I’d be happy to look into your room placement with our Guest Services Team. I’m confident that we are able to provide you with a quiet and peaceful experience.

I do hope that you’ll consider our property in the future. And I’ll look forward to hearing from you if you decide to contact me directly.

Very best,

Paul Gardner
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Canada
Top Contributor
70 reviews 70 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 25, 2013

Nicely renovated hotel, friendly staff, great location for walking to shopping, restaurants. Wifi worked well in our room. Near major highways, so central to other spots. Recommend for business or if staying in the area.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 5, 2013

We were in SoCal for our nephew's wedding. My in-laws got the celebration rate. We had a standard room with a king-size bed with a sofa. The room was comfortable but stuffy. When the A/C was on, the blower was loud... so loud that we had to turn the tv volume up to hear it. At night, it would come on and wake me up! There is a door to the balcony but I assume for safety reasons, they lock it and there's no key available. It was either sit in a stuffy warm room or hear a loud blower periodically come on! If you like quiet when you sleep, don't get room 604! One of the nice things... was on the lobby level they have 2 computers and a printer. When we clicked on IE, a screen comes up with all of the airlines. Just click on your airline, check-in, and print your ticket!

Room Tip: Interesting... when i put my cursor in this box, examples of helpful room tips come up and one of th...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Top Contributor
60 reviews 60 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 22, 2013

Stayed here while visiting family for Christmas. Great location. Was able to walk to places to eat and night clubs. Stayed in a suite and it was wonderful. We had 5 people so they brought in a roll away the was so comfortable and had plenty of room for it. Beautiful lobby!!

Room Tip: Love the high floors great view of city and the suites are large enough for a family
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, Connecticut
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 20, 2013

Staff was extremely helpful arranging transportation. Restaurant dinner was expensive for salmon but actually very tasty. Good service. Bathroom had extras like cotton balls but towels looked like they were washed with darks so all dingy Comfy bed and pillows. Easy parking. Could walk to a mall and whole foods. Room a bit warn

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Los Angeles Sherman Oaks

Address: 15433 Ventura Boulevard, Sherman Oaks, Los Angeles, CA 91403
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#47 Romantic Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Los Angeles Sherman Oaks 3*
Reservation Options:
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Also Known As:
Courtyard Los Angeles Sherman Oaks Hotel Los Angeles
Los Angeles Courtyard
Los Angeles Marriott

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