We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Hotel/So So Location” 4 of 5 stars
Review of BEST WESTERN PLUS Carriage Inn

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added BEST WESTERN PLUS Carriage Inn to your Saves list
BEST WESTERN PLUS Carriage Inn
3.0 of 5 Hotel   |   5525 Sepulveda Boulevard, Los Angeles, CA 91411 (South San Fernando Valley)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Stay 2X get $50 gift card
Ranked #71 of 339 Hotels in Los Angeles
GreenLeadersBronze level
San Francisco
Top Contributor
74 reviews 74 reviews
33 hotel reviews
Reviews in 58 cities Reviews in 58 cities
42 helpful votes 42 helpful votes
“Nice Hotel/So So Location”
4 of 5 stars Reviewed July 30, 2007

Best Western is a nice hotel. Staff is helpful and rooms are large, clean, and well furnished. There's a nice pool and jacuzzi. The area is convenient to freeway I-405 and 101 and the Galleria shopping center and Target are nearby. Only downsides are noise (by the freeways) and hookers standing on corner in early moning.

Denny's next door offers a good, good breakfast.

Stayed July 2007
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

621 reviews from our community

Traveler rating
    185
    249
    117
    39
    31
See reviews for
223
153
60
108
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2007

Pet Friendly, nice place! The people working here are all sweet. For the area it is a great value and you can park your car right in front of your room. On-site laundry was clean and inexpensive. I would stay here again.

  • Stayed May 2007, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 11, 2007

Stayed again last week. The hotel personnel went out of their way to make sure our stay was wonderful. THEY make this an EXCELLENT choice for the money. The rooms are nice and clean, the location is very convenient. It is next to the 405 freeway, so request a quiet room away from the highway. Dennys (yuck) next door, so eat elsewhere. We'll be at the Carriage Inn again this weekend ... and of course at our favorite Italian restaurant too ... ... Spumoni, at 14533 Ventura Blvd.

  • Liked — The people who staff the hotel
  • Disliked — Next to freeway.They will give you a quiet room if you ask, and if available.
  • Stayed May 2007, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 25, 2007

Having never been to LA and wanting to stay near a friend in Sherman Oaks my mom and I decided to book this hotel...mainly because we've experienced Best Westerns out East and we wanted something familiar. We stayed here May 6-13, 2006, we booked online. Our trip's purpose was to sightsee!

Reception was fine, not reallllly friendly but did their job. They called our room promptly to let us know Mom's luggage had arrived the 2nd night we were there (airline lost it).

Pool - never used it. Didn't see too many in it - I guess it wasn't really that hot out.

The 405 and Sepelveda Blvd. is noisy - didn't bother us, we're used to it. What annoyed me more was the air conditioner noise...couldn't hear the TV!

Our room was right beside one of the glass doors to the outside, on the 3rd floor. It was noisy when late arrivals would be staggering to their rooms after a night of drinking. It wasn't the end of the world though.

We booked a Starline Tour - was picked up at the reception desk no problem.

We rented a car for the week, parked in the lot with no problems - it was a bit busy though.

All in all it was decent for the price. Hotel rooms are generally gross if you ask me (a germophob) so if I lived it for a week I'm sure you can. :)

  • Stayed May 2006, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZ
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 6, 2006

honestly, Im a pretty tolerant person. This hotel was absolutley terrible. For starters, this property is described as a three star hotel. not only is is not a hotel, but a motel, it is far from the three star quality that I have seen in the past. My mother has a slight handicap, and not only was there no handicap parking by our room, there was not enough parking. period. They did not serve us with the accomodations that we requested, at all ( i. e, handicap accessible room) The pillows in the room smelled, and the seal on the door was broken, causing the cool air to rish in under the door. Additionally, the way that the floors are set up is so confusing! The elevator buttons only go up to 3, but we were told the third floor, is actually, the fifth floor. what!? well, after one night, we checked out. it was awful beyond belief. DO NOT STAY HERE.

  • Liked — nothing
  • Disliked — everything
  • Tips/Secrets — go elsewhere. studio city is not that far off. stay there
  • Stayed September 2006, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
156 reviews 156 reviews
127 hotel reviews
Reviews in 94 cities Reviews in 94 cities
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed September 14, 2006

Stayed here on business. Pretty decent hotel. The staff was awesome, very prompt and patient. I had some equipment shipped to the hotel, which is always scary, but it was waiting for me upon check in. The rooms were clean and updated.
The area around the hotel is kind of touch and go but the location is a short distance from many amenities, gyms, a Target, Starbucks, Restaurants etc and central for burbank, VanNuys, Sherman oaks etc.. I would stay here again gladly.

  • Liked — Clean, Staff
  • Disliked — Parking
  • Tips/Secrets — decent place.... no worries
  • Stayed September 2006, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorCal
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 2, 2006

The Best Western Carriage Inn is in a good location for access to I405 and US101 at the southern end of the San Fernando Valley. You can also use Sepulveda Blvd to go down into the L.A. basin, or Victory Blvd to go East/West in the Valley. I spent 10 nights in this motel on a recent business trip. The room was kept clean, the bed (a King) was comfortable. There was a small fridge and no microwave oven. Because of the extreme heat during my stay, the wall air conditioner ran 24 hours a day. The noise from that, and the very noisy Sepulveda Blvd. (a fire station down the street) and motel parking lot were definite downers. There appeared to be only one ice machine for the motel, located in the parking area, but at least it always had ice when I needed it. Although there is a Denney's attached to the motel, I don't recommend it if you want good and speedy service. Other dining options are at least a mile away. The cable TV offerings were meager, and the WiFi connection was poor at times. The room rate seemed fair for the facility, and the front counter staff was always helpful. Would I stay there again? Only if absolutely necessary for business, never for a personal trip.

  • Liked — Location
  • Disliked — Noise
  • Stayed July 2006, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN PLUS Carriage Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Carriage Inn

Address: 5525 Sepulveda Boulevard, Los Angeles, CA 91411
Phone Number:
Location: United States > California > Los Angeles > South San Fernando Valley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Green Hotel in Los Angeles
#29 Best Value Hotel in Los Angeles
#41 Business Hotel in Los Angeles
#57 Romantic Hotel in Los Angeles
#62 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Carriage Inn 3*
Number of rooms: 181
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Cheap Tickets, Despegar.com, BookIt.com and Hotels.com so you can book your BEST WESTERN PLUS Carriage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Carriage Hotel Los Angeles
Best Western Carriage Hotel
Best Western Los Angeles
Los Angeles Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Carriage Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.