We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Sush, if everyone knows how good it is we will never get a room there!” 5 of 5 stars
Review of Crowne Plaza Los Angeles Harbor Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Crowne Plaza Los Angeles Harbor Hotel to your Saves list
Crowne Plaza Los Angeles Harbor Hotel
3.5 of 5 Hotel   |   601 S. Palos Verdes Street, San Pedro, Los Angeles, CA 90731 (Harbor)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #104 of 324 Hotels in Los Angeles
Cathedral City, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Sush, if everyone knows how good it is we will never get a room there!”
5 of 5 stars Reviewed September 10, 2013

We use this hotel for a Sail and Park each time we sail Princess. For one flat rate you get a room, breakfast for two, and 14 days parking. Additional days are $10.00 a day.

Everyone is so friendly from the Valet to the Bell Desk Staff. Only down side is the food is pricey but good.

The General Manager always seems to be in the lobby, chatting with regular customers and making sure each guest has a top notch experience.

Room Tip: Ask for a Harbor View and you might see your cruise ship come in!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

334 reviews from our community

Traveler rating
    86
    133
    70
    21
    24
See reviews for
75
124
15
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
St. Petersburg, Florida, Usa
Top Contributor
125 reviews 125 reviews
29 hotel reviews
Reviews in 54 cities Reviews in 54 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 5, 2013

Stayed there in April 2013 while attending the Long Beach Grand Prix. Enjoyed the stay, comfortable beds and helpful staff. Good value. Good location. Lots of nearby restaurants withing walking distance. Felt safe walking around the area at night.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
73 reviews 73 reviews
51 hotel reviews
Reviews in 48 cities Reviews in 48 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 5, 2013 via mobile

I've always liked Crowne Plaza for the value it delivers with acceptable service level, and this hotel didn't disappoint.

Rooms were reasonably spacious, although the hotel could use some maintenance. Food was excellent and banquet facilities were good too. The hospitality team was excellent, keep it up! The GM was also there to ensure everything went smoothly, so that was appreciated.

Will definitely return to conduct our events there again.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
57 reviews 57 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 22, 2013

We arrived at the hotel late as we had been visiting friends in the area. On checking in we found that there were no rooms left of the type I had reserved and paid for. I was somewhat upset and about to have a blazing row with the reception staff when they offered me a suite instead. I want to apologise here for losing my cool a bit until I realised it was a very reasonable offer (I was tired, but that's no real excuse), however, the check-in staff took it in-their stride and were very professional.

The suite was spacious with very nice views. The king size bed was comfortable as was the sofa bed my daughter slept in, we all slept very well. There is free parking available beneath the hotel, there is a valet option for a fee. We were all tired and slept in late, thus, we did not get to try any of the hotel amenities. Nevertheless, this is the second time i have stayed in this hotel and I would consider it again if I were re-visiting the area.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick R, General Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review, August 31, 2013
Dear Valued Guest,

Thank you for such positive Feedback regarding your Stay. I do apologize for not having your specified room type available, but I am very happy to hear that we could upgrade you to a Suite & make your Stay very memorable.

We look forward to having you back the next time you are in the San Pedro area.

Safe Travels.

Sincerely,

Rick B. Ross
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 14, 2013

During the Third week of July 2013 we booked 4 nights at this hotel. It was a family trip to Los Angeles, This was our first time in San Pedro California. We had a beautiful view from our room LA Harbor, spacious, clean, beds an pillows ok. We only used the hotel to sleep. The only reason that we stayed in this hotel was because it was affordable and had good reviews, and you did not have to pay a parking fee and for WiFi. San Pedro is a very busy Harbor, ships from all over the world embark and disembark every single day You cannot hear the noise at all. The area is ok, however the rest of the city is uglyyy I mean really ugly. We took our car to have the freedom of going everywhere. Long Beach is like 5 mins.away in car cross the bridge and there you are. Long Beach Harbor is beautiful and you can get fine dinning. If you want to explore to Beverly Hills, Hollywood, Downtown LA, Santa Monica, Malibu, Venice and all the rest of the beaches it is a drive, some traffic it wasn't that bad. It was worth it. Overall the hotel is ok, had no problems at all, staff was great, the quality of the hotel is showing i'ts age but it is still in good condition

Room Tip: If you have kids ask to get booked on the third floor, that is where the pool is located
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick R, General Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review, August 16, 2013
Dear Valued Guest,

Thank you so much for your positive Feedback!!!! We are very fortunate to be nestled amongst the Port & very close to the Water, Downtown San Pedro & Long Beach right across the Bridge. Hollywood, Beverly Hills, Santa Monica & Downtown LA are not very far either.

Some of the best Beaches in California are all within 20 minutes of the Hotel.....Redondo, Hermosa & Manhattan Beach just to name a few.

We look forward to seeing you again soon.

Sincerely,

Rick B. Ross
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pismo Beach, California
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 10, 2013

I stayed 2 nights for business and have mixed feelings. Staff was great. Friendly and efficient check in. Received a very nice upgrade to a corner suite. The hotel was quiet which allowed for a restful sleep. A few things were not perfect. The hotel is showing its age with older furniture and drab carpet in the rooms but everything was clean and worked properly. The wireless internet was almost useless. Extremely slow. Had to wait forever to load pages. The neighborhood is not the best. There were homeless people sleeping in areas behind the hotel against the building. Would have been nice to see some hotel security to keep this element from camping out around the hotel. The mattress was comfortable but the bedding, (specifically the blanket) made for a less than desirable feel. It had a waffled pattern which was actually abrasive through the sheets. Still, not a bad value for the money and I would stay again if I had to be in the area.

Room Tip: Ask for the Quiet Floor
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick R, General Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review, August 16, 2013
Dear Valued Guest,

My sincere apologies for your Wi Fi issues. We did have some Access Points that were down for a few days last week & I assume this was during the dates of your Stay. This has since been rectified & there have been no reported issues as of late.

We do have Security at the Hotel & they do patrol the area regularly. The Hotel does NOT have a Homeless issue, I believe your experience could have been an isolated incident....my apologies once again.

Looking forward to seeing you again the next time you are in San Pedro.

Sincerely,

Rick B. Ross
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 7, 2013

well the room was clean and fine, some staff were very helpful and friendly others couldn't care less. lifts were slow and only some worked with graffiti scrapped into the doors. wifi wasn't working for half of our stay then flaky at best, some laptops would connect slowly others wouldn't and our phones never would when asked for help got a shrug of the shoulders and told maybe too many people were on it and this was at 4am (was still adjusting to time difference). area is a bit run down and didn't see any any restaurants etc within walking distance. I was on floor 9 in the "quiet zone" but the vending machine was soooo loud it was ridiculous!
I wouldn't stay again

  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick R, General Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review, August 16, 2013
Dear Valued Guest,

My sincere apologies for the issue with the Elevators. We are in the process of undergoing a Multi Million Dollar Renovation that will include replacement of the Elevators & a Wi Fi Upgrade.

I am hopeful that we get another opportunity to make a 1st Impression on your next visit.

Sincerely,

Rick B. Ross
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crowne Plaza Los Angeles Harbor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Los Angeles Harbor Hotel

Address: 601 S. Palos Verdes Street, San Pedro, Los Angeles, CA 90731
Phone Number:
Location: United States > California > Los Angeles > Harbor , San Pedro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #104 of 324 Hotels in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Los Angeles Harbor Hotel 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
The Crowne Plaza Los Angeles Harbor Hotel is located just four blocks from The World Cruise Center, the gateway for Royal Caribbean, Norwegian and Princess Cruise Lines. The Crowne Plaza Los Angeles Harbor Hotel & Suites overlooks The Port of Los Angeles! This 10-story hotel offers 244 guest rooms including 56 suites in historic downtown San Pedro, CA.The Crowne Plaza Los Angeles Harbor Hotel is where your Southern California experience begins! All of our guests will enjoy a better sleep with our Crowne Plaza Sleep Advantage bedding, amenities and our complimentary shuttle service to and from Del Amo Mall, Costco and anywhere within a 5 miles radius from the hotel. The hotel has twelve meeting rooms with flexible space for events that can accommodate from 12 to 400 people. Internet access is available throughout the hotel.The Crowne Plaza Los Angeles Harbor Hotel, located in downtown San Pedro, CA offers the perfect place for weddings, receptions, social celebrations and family reunions. In addition, we specialize in corporate meetings, business conferences, company retreats, company training seminars and sales and marketing meetings. Business travelers will appreciate our proximity to Long Beach Convention Center, Trump National Golf Club, Los Verdes Golf Club, Los Angeles International Airport (LAX) and to fine restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, HotelTravel.com, Agoda, Priceline, Despegar.com, TripOnline SA, Hotels.com, Odigeo and Tingo so you can book your Crowne Plaza Los Angeles Harbor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza

Owners: What's your side of the story?

If you own or manage Crowne Plaza Los Angeles Harbor Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.