The Doubletree looks like maintenance has been deferred In the four years since I stayed here last before a cruise. Although the rooms and public areas were clean, the carpets were stained and very worn. The room's walls and toilets were scuffed and showed minimal patching and very low cost repairs, and some electric outlets either didn't work or were switched off with the wall switch. Some graffiti was seen on the hotel's entrance sign.
The staff was uniformly friendly but clearly unmanaged. Waiters and bartenders stood around chatting with each other. In general the staff members appeared not to be empowered to be able to comply with even simple requests from guests. Guests needed to check for hours for only the Bellman to appear to make a reservation for the hotel's free shuttle, and even an housekeeper seemed not to be allowed to let a guest into their room when their key card stopped working.
With some repairs and refurbishment and a good dose for management, this could be a fantastic hotel in a spectacular location.
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- Also Known As:
- Doubletree San Pedro
- Doubletree Los Angeles
- Los Angeles Doubletree