This place seems to rely entirely on flight crews and cruise passengers and the location and free shuttle to the cruise dock make it convenient.
I seldom book on Expedia because in the past it has always resulted in getting the worst or at least seemingly the worst room.
Never mind the warm cookie at arrival it was straight downhill from there.
Virtually every upholstered surface in the palce is worn out and soiled.
The tile in the bathroom floor and tub had discoloured dirty looking grout, black spots even. The tub floor permanently grey and soiled looking.
The room door had jimmy scars above the lock and had clearly been forced in at some point. The walls and baseboards stained and scarred in spots and the piece de resistance was the desk chair that had it fake leatherette worn through to the foam underneath and crumbling onto the floor. I have never seen anything like this place with Hilton anywhere near the name.
The floors in the elevator were filthy, the hall carpets dirty - this place is not being maintained at all.
The air conditioner wall mounted HVAC unit had mold growing in it along with cobwebs and accumulated dust, clearly never serviced.
No safe in the room, no clasp or screen on the window.
Our room was directly above the front entrance, people coming and going talking and sounded like partying til 3 am.
The hot water tap when turned on by us or a neighbouring room made a loud jackhammer sound from the ceiling. I am a sound sleeper but the noise outside and the plumbing pounding woke me several times.
On the plus side, the staff were helpful, polite and went out of their way for us, particularly the shuttle driver and the front desk.
I did complain when I saw the chair but all he had was a kingsize and we needed the two beds.
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