We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service, great views, great location!” 5 of 5 stars
Review of Hotel Erwin

Save Saved
You added Hotel Erwin to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel Erwin
3.5 of 5 Hotel   |   1697 Pacific Avenue, Venice Beach, Los Angeles, CA 90291 (Westside)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Book Now to Save 15%!
Ranked #23 of 322 hotels in Los Angeles
Fremont, California
1 review
1 helpful vote 1 helpful vote
“Great service, great views, great location!”
5 of 5 stars Reviewed December 6, 2012

I stayed at Hotel Erwin in late November for a romantic night with my boyfriend, and it exceeded our expectations on all levels! When we arrived, we looked for free parking for a little while with no luck. Then we pulled into the Hotel entrance and the nice Valet named Paul pointed us to an open space RIGHT in front of the Hotel! We grabbed it and checked in, where we were greeted by Aaron. He was incredibly helpful, made us reservations for a great table at The Lobster in Santa Monica, and ordered a cab for us before we even thought to ask! To top it all off, we arrived at our room to be surprised by a nice bottle of champagne waiting for us! We had delicious drinks at the rooftop lounge, cuddled under a blanket next to the warm fire as we overlooked the Los Angeles skyline and the ocean to our right. At checkout the front desk was very helpful once again. It was a wonderful night, the room was clean and modern with a beautiful balcony view, and we had a GREAT time. I 100% recommend this hotel!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scastady, Manager at Hotel Erwin, responded to this review, December 7, 2012
Dear Rachel J,

Thank you for the great review you posted! For a minute I felt like I was experiencing what I was reading. I will make sure to share this with the team and especially Paul and Aaron. We hope you and your boyfriend come back to see us soon!

Best,
Sean Castady
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

669 people have reviewed this hotel

Traveler rating
    328
    229
    62
    29
    21
See reviews for
101
251
54
103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Eildon, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 3, 2012

Hotel was pretty good, albeit more expensive than it should be. Worst thing was the constant smell of pot from lunchtime onwards each day, presumably from people smoking it in the alleyway below. But it is hard to get away from the disgusting smell of pot anywhere at Venice Beach.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scastady, Manager at Hotel Erwin, responded to this review, December 5, 2012
Dear TrevHedge,

Thanks for staying at Erwin and posted your experience on TripAdvisor. I am glad to hear you enjoyed your stay even with some funky smells going around. Here at Erwin, we are 100% non-smoking, so if this happens next time, please let us know so we can address it. Hope to see you back soon!!

Best,
Sean Castady
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
1 review
5 of 5 stars Reviewed December 3, 2012

we had a great stay at this hotel in late november. huge rooms, nice view over the rooftops of venice beach. the rooftop lounge was exceptional, with good drinks and a beautiful view of the beach.
the service was great and friendly, especially aaron from the front desk was very helpful and made our stay very comfortable.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scastady, Manager at Hotel Erwin, responded to this review, December 5, 2012
Dear peter r,

So glad to hear that had a great time here at Erwin. Thanks for the comments and I will make sure to follow up with Aaron. We hope that you will choose us again to your next visit to Venice Beach!

Best,
Sean Castady
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 30, 2012 via mobile

Had a great stay at this hotel. The rooms were super clean with cool decor. The staff was great, especially Nicole at the front desk she was super helpful. Decently priced with Good vibes. Only problem was no liquor store near by.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scastady, Manager at Hotel Erwin, responded to this review, December 5, 2012
Dear Schromo,

Thank you so much for the wonderful comments about the staff and the hotel. I will make sure to share with Nicole. Hopefully next time you come to the hotel there will be a liquor store opened up near by!!

Best,
Sean Castady
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 30, 2012

We stayed a couple of nights recently, really enjoyed our stay and would definitely stay again! The room was huge and the bed was really comfortable. The decor is really modern with some great ideas like sunglasses in the room to purchase. Service in the hotel was great - valet was very prompt getting our car ($33 a day). Of course, the location is great - right on the beach in the middle of Venice.
The negatives of our stay were that our room was never serviced, we received a late checkout but someone knocked on our door at regular check out time and wifi is charged per device, rather than per room - we ended up paying $50 instead of the $20 we were expecting.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scastady, Manager at Hotel Erwin, responded to this review, December 5, 2012
Dear AuskMac,

First I would like apologize about the housekeeping issued you faced, I will make sure to follow up with them to see what happen and how we can avoid this in the future. Thank you so much for the kind words in the review and we really hope you will choose us again for your next visit to West LA.

Best,
Sean Castady
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Destin, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2012

the location was exceptional, right on the beach as stated and in the heart of the
very eclectic city of venice. lots to see and a great walk 2 miles along the pedestrian and bike path to santa monica pier.
we can't say enough about the terrific staff, especially lisette at the front desk who was exceptionally helpful in all that we asked regarding food, fun and travel. wish there were more like her at all the places we have stayed in our travels.
the accomodations were good quality, after being able to view 3 different room types, we choose a great suite with the ocean view.
the roof top lounge offered the one of a kind view of venice beach

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scastady, Manager at Hotel Erwin, responded to this review, November 29, 2012
Dear mrs p,

We would like to say thank you for the great review you posted about Hotel Erwin. Lisette and the rest of the team were pleased to see it. I am glad you were able to take advantage of all we have to offer and we hope that you visit again soon!

Best,
Sean Castady
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stanford
1 review
3 of 5 stars Reviewed November 25, 2012

excellent location, and very clean and comfortable. It's the spruced up the old former Best Western Marina Pacific (dark wood, drab walls, icky art, ugly quilted bedspreads) to Ikea style hip... Yes, it's an improvement but, Ikea?
The problem is that we were billed at two room rates up from what we had and the adjustment was not exactly gracious... Bring your reservation confirmation letter in hand or have it on your laptop.

Room Tip: The hotel starts counting floors from the basement parking, so the 3rd floor is...the First Floor up...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scastady, Manager at Hotel Erwin, responded to this review, November 29, 2012
Dear bif53,

We would like to apologize about the rate discrepancy; we will make sure to review with staff on how to double check so that a confirmation is not needed from the guest. We appreciate your comments about the location and cleanliness of the hotel. We hope that you choose Hotel Erwin again for you next trip to Venice Beach!

Best,
Sean Castady
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hotel Erwin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Erwin

Address: 1697 Pacific Avenue, Venice Beach, Los Angeles, CA 90291
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Business Hotel in Los Angeles
#23 On the Beach Hotel in Los Angeles
#24 Romantic Hotel in Los Angeles
#35 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Erwin 3.5*
Official Description (provided by the hotel):
If you are looking for an energized, personable, legendary guest experience and luxurious escape in an unbeatable location Hotel Erwin is your home away from home. Located in Venice Beach, California, Hotel Erwin overlooks the Pacific Ocean and endless expanses of sand and entertainment. While relaxing with us be sure to check out our breathtaking rooftop bar High and to take in a sunset that will last a lifetime. Our restaurant, Barlo, serves up breakfast and dinner and provides a stimulating alternative to the normal bland hotel dining experience. Close to Santa Monica, Los Angeles, Culver City, Beverly Hills and Marina del Rey, this Venice Beach luxurious hotel is your doorway to explore the beauty of Southern California. Nearby freeways and Los Angeles International airport give you easy access to come and go. A mere 200 feet from the sand and overlooking the famous boardwalk, Hotel Erwin is a pure Venice Beach experience with a level of customer service excellence that simply can't be beat! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, TravelClick, Travelocity, Priceline, BookIt.com, Tingo, TripOnline SA, BookingOdigeoWL, Despegar.com, Agoda and Venere so you can book your Hotel Erwin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Erwin Hotel Los Angeles
Best Western Los Angeles
Los Angeles Best Western

Owners: What's your side of the story?

If you own or manage Hotel Erwin, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.