I stayed in a suite for two nights. I was warmly welcomed with a big basket of fruit....which was more fruit than 1 person could manage. Spacious, clean, comfortable...and within a stone's throw from Universal Studios and City Walk. I met some new friends for a drink in the lounge and sitting at the next table over was.....Debra Messing...the Actress who plays Grace on "Will and Grace". It was nice to see that no one acted strangely star-struck, but let her be. You never know who you will run into in Hollywood.

...but very very average on the inside. We stayed on the Exec floor for $200 and I thought it was overpriced.

Service very patchy, rooms dull, corridors and public areas are old.

Location - walking distance to Universal theme park.

We were pleasantly surprised with our stay at the Hilton!!! When we arrived there was a long line at the front desk due to a large group arrival whose rooms would not be ready until later. At first I thought we will never check in!! Than, I saw a sign for Hilton Honors and checked right in. By the way the front desk moved everyone along and were very cheerful despite the crowd. We stayed on the Club floor and felt it was well worth the extra expense. It was very quiet on this floor and the lounge was a nice place to take a break. The service in the lounge was excellent. We had our new grandson visit and they were very kind to him. The room was clean and very comfortable. I normally stay at a Ritz or other 5 stars and stayed at the Hilton due to the location close to children. We were delighted we stayed there and will again. We highly recommend the hotel!!!

Wy ife, Daughter and I stayed at the Hilton for 3 nights in December and the hotel was fine but pricey for the standard of accomodation / amenities. It wa ideal for Universal but you can do Universal in 1/2 days so there really is no need to stay that close to it - we paid the same rate through expedia as we did for the Bellagio in Las Vegas - need I say more!

The rooms were clean enough and there was no traffic noise even though it is right next to an 8 lane freeway. The shuttle to Universal is good and comes every 15 minutes or so, and Universal Citywalk has some good shops / restaurants.

All in all it depends on what you are planning to do in LA and if you are also visiting Beverly Hills etc Id suggest staying somewhere nearer there and just driving / taking a cab to Universal as this hotel is nothign special.


As I used tripadvisor to book all our hotels I thought I should share this with you - basically the tripadvisor reviews got it right in all of the hotels we stayed at!