The Hilton Universal City was well below the quality offered by Hilton hotels. The room was clean and spacious but the towels were old and one was even torn. The bath tubs were old with peeling paint. The toilet did not flash well resulting in the toilet bowl filling up. There was nothing in the minibar. And worst of all they charged my credit card twice. On asking them they simply denied and now I have to wait for 90 days for the bank to resolve it. The limo to the airport was supposed to be US$91 dollars and they gave me receipt for US$91 BUT on checking my bank account they actually debited $131. It is a pity because the loaction is fantastic.
- Official Description (provided by the hotel):
- Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Silver level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located at the main entrance to Universal Studios Hollywood and CityWalk Los Angeles. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Los Angeles / Universal City Hotel Los Angeles
- Hilton Universal City
- Universal Hilton
- Los Angeles Hilton