From check-in, every employee we spoke to was pleasant and courteous. We ate in the on site Tula's restaurant on our first night. Menu was typical though plentiful and good quality. Service was very efficient too. Didn't try the bar area. Ate at Tula's for two breakfasts too. Again typical menu and albeit a buffet offered, we stuck to the menu as the buffet was simple.

We stayed in one of the family rooms with one king and a bunk bed for our two children. Room was large and comfortable and more than adequate. Included was a mircowave that we did not use, non-stocked (but working fridge) plus LCD TV.

The on-site pool looked great, though we did not use. Open from 08.00am to 10.00pm. Towels were available and always on the beds in the morning. Seemed the pool was *not* popular as there was always free beds. So if you were looking for a relaxing day by the pool, there's no need to awake at stupid o'clock to resreve a bed!

Fantastic location, about 5 minutes drive from Universal City. There's a free shuttle to and from Universal every hour. We did not take this service as we wanted to use the hire car and be in control of our own timings.

This was a professionally run accommodation and everyone was pleasant and happy to help. Would I recommend, yes!

Good clean hotel very close to Universal Studios (5 min in car) and close to freeway and Hollywood
Small pool but good to cool off in
Restaurant good but not great.
Overall good place to stay if you want to stay in this area of LA

We stayed at the Beverly Garland Hotel last July, we wanted a place that was near the Universal Studios Park, we stayed for a couple of nights and we were pleasently surprised. The ambiance was very California with nice touches, the place well mantained, pool, gardens, tennis court, etc. the room was clean and spacious, and the restaurant on site was really good . ( we had a great dinner for less money than for the greasy pizza we had at the theme park). We would stay here again with out a doubt. And they even have a free shuttle to the park, very convenient.

Just returned from a 10 night stay at this hotel. It is in need of some cosmetic work, but the rooms are adequate. The beds are comfortable and the balconies are a nice feature. The front desk and gift shop personnel are very nice. The men who run the shuttle spend far too much time trying to sell tours. The hotel offers a shuttle to Universal and/or the metro. This sounds great, but is very limited. It does not run for about 3 hours during the day and the last shuttle pick up is 9:15pm even though the park is open until 9 and city walk is open until at least midnight. DO NOT EAT At TULA's, the hotel's only dining option. I can honestly say, I have never had food as bad as this place. After a day of flying from Mass to Calif, we went in for a quick bite. First, nothing happens quickly here. I watched 2 different parties leave after not being acknowledged. I ordered a hambuger, my son a reuben, and young son ordered a kids chicken meal. There is no way my hamburger was cooked that day!! It was old. Chicken meal was almost black, and reuben was on stale bread! You will need a car or cab to eat anywhere around this hotel, unless you eat all your meals at Citywalk.