When we arrived at this hotel we were welcomed by a very polite young girl called Sky, she sorted everything out for us and told us which of the two buildings we were staying in.
The hotel was conveniently placed close to universal city and the freeway. It was about a 15 minute drive to places like hollywood boulevard and sunset boulevard.
The rooms were fine and clean with an ensuite bathroom, a balcony and a television. No frills but absolutely nothing to complain about.
There is a fair sized pool, 24hour washing machine area, general store, a ballroom/ function room, a bar, a resturant, computer/internet facilities and an area with safes on the premesis. The pool area was clean with a little bar selling drinks and snacks, hundreds of towels, lots of sunbeds and during the evening a big screen showing disney films for the kids. It was a nice place to just sit and chill out.
The general store sold mainly snacks and souvenirs. The woman running it was very helpful too.
the resturant ''Tula's" was a nice place to go for breakfast and evening meals with an outstanding menu including swordfish. The staff were extremely polite and strived to make your time there perfect.
There were two computers next to the lobby which came in handy for us booking tickets and trips to places.
So from the room service, to the staff to the facilities i cant fault this hotel and i would definately go there again.