Convenient location: near Hollywood attractions, close to City Walk and Universal Studios (the hotel offers complimentary scheduled shuttles to Universal Studios), but you need to use a car to go everywhere. You can buy tickets to the park in a store located off the lobby. Very large parking lot. Bellman always available (very nice guys). Cordial and helpful staff. Room: Holiday Inn standard, clean, not large, OK. Bathroom: clean, OK. High: room service; very efficient; we needed to keep a medicine cooled, so they installed a small refrigerator in the room just after requesting. Low: atmosphere, ambiance in the floors (rooms’ corridor); cold, not welcoming, a little bit dark (remembering some haunted buildings in horror movies). In general, an average, not special stay, without problems, though.