I couldn't find a good deal for an overnight stay after researching for several weeks. Finally decided on Sheraton Gateway when a Starpick rate became available for my overnight stay midweek. As an SPG member, I requested and hoped to be granted an early check in after a long and tiring flight and arriving before 7am at busy LAX. The lines at immigration was painstakingly long and frustrating so it was great that I didn't have to wait long for the hotel shuttle. Didn't like it when the driver said that my luggage looked large and heavy which to me sounded like a complaint. It was a standard large suitcase but not heavy - I still gave him a tip. Welcome to America.
Reception staff was friendly and I was fortunate to have a room available and I also accepted the offer of club room access for US$ 30 plus tax.
Lobby was spacious and clean, room was basic Sheraton but no in room safe nor refrigerator. Plastic cups in the bathroom and basic amenities: shampoo, conditioner, lotion.
Bed and pillows were very comfortable and I had a nap before heading to a nearby Subway for a simple and cheap lunch. Availed of the light snack/ dinner at the club room which consisted of just appetizers, spinach cheese triangles, simple salads, crudités, fresh fruit and sodas. Breakfast the following morning consisted of boiled eggs, breads, jams, Danish pastries, small muffins and coffee/tea. One staff member manning the club room for the busy breakfast period should be praised for being efficient in refilling and cleaning, his name is Juan. Did not try the pool because of the cold winds, nor the gym because I was still so jet lagged.
Overall, a good stay at this hotel which was by the way walking distance from the airport but not when you have a 'big' luggage.
Consider offer of Club room access,wait for a Starpick rate if you are an SPG member.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your positive review and for being our guest at the Sheraton Gateway Los Angeles Hotel. We are glad you could settle in to your room quickly after your long flight and are pleased that you found your clean and comfortable accommodations to be perfect for resting and unwinding. You point out many of our conveniences, including our proximity to Los Angeles International Airport, our free round-the-clock airport shuttle, and our Club Level services such as a complimentary continental breakfast, hors d'oeuvres and cocktails. We hope you enjoyed them all. We also hope to see you again at the hotel for more of our special brand of hospitality.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.